Lauren Richardson

Accounting Manager at Scrub Daddy, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Philadelphia, Pennsylvania, United States, US

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Lauren was on the front lines as a Customer Service Specialist of our Cash Management Customer Care Team. She brought with her from previous areas expertise in electronic funds transactions and fraud investigation. Customers received exceptional service with all product questions and she detected fraudulent activity prior to any harm to a customer or the Bank. Lauren was a great individual to have on our team and her positive attitude and desire to expand her knowledge across all product services inspired each team member to do the same.

Daniel Behr, CAMS

Lauren worked with me for over two years and brings a great attitude to the team. Extremely detailed oriented, very eager to learn everything and does so quickly. She is always willing to help others if need be too. Lauren is definitely an asset to any company, group, or team and has a great "can do attitude".

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Experience

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Accounting Manager
      • May 2020 - Present

      Manage and oversee the daily operations of the accounting department including:month and end processAccounts payable/receivableACH receiptsCheck receiptsAccount statement reconciliations,Monthly AR reviewsMonitor and analyze accounting data and produce financial reports or statementsProvide recommendationsImprove systems and procedures and initiate corrective actionsAssign projects and direct staff to ensure compliance and accuracy

    • Financial Executive Administrator
      • Mar 2019 - Present

      • Maintains knowledge of corporate activities to assist in policy, procedure, and administrative matters. • Purchasing- enters orders and invoices into the system, maintains contact with vendors, processes returns, and enters debits/credits.• Accounts Receivable- Enters debits/credits, processes disputes, customer invoicing, and acts as a collections agent when needed. • Assists with new customer onboarding.• GTIN Management on GSI- builds GTINS and barcodes for new products and cases.• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.• Contributes to team effort by accomplishing related results as needed.• Uses a variety of software, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc. to maintain presentations, records, spreadsheets and databases.• Assists the Corporate Controller as needed. Show less

    • Administrative Assistant
      • Feb 2016 - May 2020

      - Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel. - Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries. - Maintains customer confidence and protects operations by keeping information confidential. - Prepares reports by collecting and analyzing information. - Secures information by completing data base backups. - Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions. - Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies. - Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. - Maintains professional and technical knowledge by attending educational workshops.. - Contributes to team effort by accomplishing related results as needed. - Dealing with telephone and email inquiries.. - Uses a variety of software, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases. - Photocopying and printing various documents, sometimes on behalf of other colleagues. - Assist in arranging in-house and external events. Show less

    • United States
    • Banking
    • 200 - 300 Employee
    • Enhanced Due Diligence Associate
      • May 2013 - Feb 2016

      As part of the BSA Department I collect and verify business documentation presented to the branch at account opening. I ensure that we follow CIP procedures for all new accounts within Beneficial Bank. I also assist in processing CTR's for the IRS.

    • Customer Service Specialist/ Cash Management
      • Nov 2011 - May 2013

      As part of the Cash Management team my job is to give excellent customer service with every interaction. I open and close accounts, as well as help customers with problems on their account. I was acknowledged for my "forensic banking skills" or the ability to find discrepancies on accounts both old and new.

    • Financial Services
    • 1 - 100 Employee
    • Wire Transfer Clerk
      • Jul 2007 - Nov 2011

      I processed incoming and outgoing wires, as well as international. I processed incoming and outgoing wires, as well as international.

    • United States
    • Banking
    • 200 - 300 Employee
    • Teller/ Back-up Head Teller
      • Jun 2003 - Jul 2007

Education

  • Strayer University
    Bachelors Degree, Business Administration
    2019 - 2022
  • Peirce College
    Associates, Criminal Justice
    2008 - 2015
  • Peirce College
    Associate of Arts and Sciences - AAS, Criminal Justice
    2008 - 2015
  • W.B. Saul
    Agriculture, Agriculture Operations, and Related Sciences
    1997 - 2000

Community

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