Marketing Intern

• Jun 2023 - Present

Cashier, Customer Service Representative

• Sep 2022 - Present

• Processed cash register transactions on Point of Sale system and provided correct change.• Assisted customer needs at self-checkout stations.• Answered phone calls to provide information regarding the store and transferred calls to preferred department requests.• Helped resolve customer and staff product returns.

Bookkeeper

• Mar 2023 - Jul 2023

• Collected, analyzed, and summarized account information and trends to prepare financial reports.• Navigated accounting software to record, store and analyze information.• Compiled data from cashiers, balanced drawers, and prepared daily deposits.• Processed daily invoices and payments to keep accounting records current.

General Merchandise Closing Fulfillment

• Aug 2022 - Jun 2023

• Unpacked, shelved, and stocked merchandise in appropriate locations on the sales floor. • Maintained signs and labels to communicate accurate pricing and promotions to customers. • Upheld organizational, cleanliness, and recovery standards for sales floor and helped maintain the entire store professionally. • Used Point of Sale system to complete sales and process customer transactions. • Unpacked, shelved, and stocked merchandise in appropriate locations on the sales floor. • Maintained signs and labels to communicate accurate pricing and promotions to customers. • Upheld organizational, cleanliness, and recovery standards for sales floor and helped maintain the entire store professionally. • Used Point of Sale system to complete sales and process customer transactions.

To-Go Host

• Nov 2020 - Jul 2022

• Memorized menu offerings to provide guests with information and specifics regarding daily specials or featured promotions. • Delivered and collected final bills and used the POS to process cash and credit card payments. • Answered the phone to take delivery or pickup orders from callers and provided information regarding hours of operation, location, and menu items. • Prevented service delays by effectively using the slow periods to get ahead of routine tasks such as restocking supplies. Show less

Fashion Stylist

• Feb 2022 - Apr 2022

• Shared current sales and promotions, accepted payment methods, and explained refund and exchange policies to enhance customer experience. • Anticipated and fulfilled customer needs by suggesting additional items and creating a wardrobing experience. • Established and built good customer relationships to enhance and develop client-based business. • Performed merchandising tasks such as handling freight, preparing displays, and completing price markdowns to maintain a clean and organized store. Show less

Desk worker

• Sep 2021 - Feb 2022

• Performed daily administrative tasks as outlined by the Residence Director and supervising Resident Assistant. • Handled diverse clerical tasks for operational and staff needs including routing mail, taking messages, and restocking supplies. • Logged office information such as student housing information and package delivery into tracking spreadsheets. • Cleaned and organized reception area regularly to maintain a professional appearance. • Performed daily administrative tasks as outlined by the Residence Director and supervising Resident Assistant. • Handled diverse clerical tasks for operational and staff needs including routing mail, taking messages, and restocking supplies. • Logged office information such as student housing information and package delivery into tracking spreadsheets. • Cleaned and organized reception area regularly to maintain a professional appearance.

Customer Service Assistant

• Jun 2021 - Aug 2021

• Bagged products according to customers’ requests to maximize satisfaction. • Retrieved carts from parking lots and collected carts for customer use. • Returned merchandise to store shelves and assisted with restocking and merchandising work to keep shelving full, organized, and customer-ready. • Kept work areas clean and neat, using hand tools and chemical solutions to remove thick accumulations. • Bagged products according to customers’ requests to maximize satisfaction. • Retrieved carts from parking lots and collected carts for customer use. • Returned merchandise to store shelves and assisted with restocking and merchandising work to keep shelving full, organized, and customer-ready. • Kept work areas clean and neat, using hand tools and chemical solutions to remove thick accumulations.