Account Executive

• Oct 2020 - Present

Event Concierge

• Nov 2018 - Aug 2020

•Point of contact between onsite event planners and hotel departments ensuring support and executing last minute changes. •Developed relationships and improved customer satisfaction (YTD) benchmark for "Event Phase Overall" score by 5% from 90 to 95 in less than 5 months. •Scheduled training for entire Sales & Events team along with coordinating presentations through Outlook Calendar. •Delegated phone leads to each manager and improved yearly booking calendars for onsite restaurant. •Created event layouts for every event space in the hotel and designed event/vendor packages to send virtually to potential clients. Show less

Personal Assistant - Logistics Associate

• Jun 2015 - Mar 2020

Designed website, created proposals and interacted with clients for seamless communication between CEO and client. Designed website, created proposals and interacted with clients for 1000+ galas and high-end private parties. Recorded details during client meetings using Word and Acrobat Designed website, created proposals and interacted with clients for seamless communication between CEO and client. Designed website, created proposals and interacted with clients for 1000+ galas and high-end private parties. Recorded details during client meetings using Word and Acrobat

Front Desk Supervisor

• Apr 2018 - Oct 2018

•Directed all front desk operations through hand's on assistance with focus on hotel brand, positive staff interaction and operational efficiency. •Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues in a professional timely manner. •Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to general manager. •Directed all front desk operations through hand's on assistance with focus on hotel brand, positive staff interaction and operational efficiency. •Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues in a professional timely manner. •Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to general manager.

Sales Associate (Athlete)

• Mar 2017 - Apr 2018

•Generated brand awareness and positive interaction increase sales earning recognition for selling $400 worth of product in one day. •Consistently in the Top 10 for associate recognition by customers proven through daily survey completion. •Meeting and exceeding sales goals while signing up over 150 Nike memberships •Generated brand awareness and positive interaction increase sales earning recognition for selling $400 worth of product in one day. •Consistently in the Top 10 for associate recognition by customers proven through daily survey completion. •Meeting and exceeding sales goals while signing up over 150 Nike memberships

Independent Contractor / Wedding Assistant

• Oct 2016 - 2018

Assisted with bridal party and liaison between vendors and coordinator Greet, welcome and escort wedding guests to ceremony and reception Assisted with bridal party and liaison between vendors and coordinator Greet, welcome and escort wedding guests to ceremony and reception

Head Coach - Freshman Girls Volleyball

• Aug 2017 - Oct 2017

Lead the team to an undefeated league season (14-0) along with a tournament championship. Instilled confidence and guided them to become stronger both mentally and physically on and off the court. Developed a culture of good work ethic, teamwork and the ability to work under pressure. Created practice plans strategically to prepare for opponents and enhance skills and gameplay. Lead the team to an undefeated league season (14-0) along with a tournament championship. Instilled confidence and guided them to become stronger both mentally and physically on and off the court. Developed a culture of good work ethic, teamwork and the ability to work under pressure. Created practice plans strategically to prepare for opponents and enhance skills and gameplay.

Hospitality Student

• Jan 2015 - May 2015

o Gathered sponsors, managed itinerary and helped orchestrate the tournament o Designed all promotions through different computer programs o Gathered sponsors, managed itinerary and helped orchestrate the tournament o Designed all promotions through different computer programs

Event Registration Specialist

• Jan 2012 - Jan 2012

o Managed all aspects of the events to insure all sales were recorded into Blacktie auction database accurately and efficiently o Executed the check-out process and included printing guest receipts and processing all payments o Managed all aspects of the events to insure all sales were recorded into Blacktie auction database accurately and efficiently o Executed the check-out process and included printing guest receipts and processing all payments