Information Literacy Scholar

• Aug 2021 - Present

Graduate Student Employee

• Aug 2021 - Present

Patient Receivables Receptionist

• Jan 2021 - Jan 2022

• Provided receptionist coverage and clerical functions for the front desk, served as switchboard operator by receiving, directing and returning incoming phone calls. Sorted and distributed incoming mail, faxes, and reports. • Facilitated the collection and payment of patient accounts for various Encompass clients by contacting patients to arrange and/or collect payment including the setup of payment plans and processing of the payments • Worked with collection agencies on new and existing patient accounts. Processed bankruptcy notices and medical record requests.

Client Service Professional

• Jan 2021 - Mar 2021

• Greeted clients in person and over the phone in a personalized, friendly, and inviting manner • Matched walk-in and call-in clients with the best-suited tax professional for their needs • Trained in appointment system to ensure there are no conflicts with the schedule for the day • Maintained office cleanliness and organization of resources with team members • Greeted clients in person and over the phone in a personalized, friendly, and inviting manner • Matched walk-in and call-in clients with the best-suited tax professional for their needs • Trained in appointment system to ensure there are no conflicts with the schedule for the day • Maintained office cleanliness and organization of resources with team members

Tool Crib Attendant

• Jul 2020 - Jan 2021

• Inventoried, stored, and distributed hand tools and other equipment. Ensured tool functionality by performing frequent inspections of tools and equipment for wear, defects, or damage. • Ordered new tools and equipment or repairs tools as needed. • Trained in database system to keep an inventory of tools by tracking the distribution of tools. • Inventoried, stored, and distributed hand tools and other equipment. Ensured tool functionality by performing frequent inspections of tools and equipment for wear, defects, or damage. • Ordered new tools and equipment or repairs tools as needed. • Trained in database system to keep an inventory of tools by tracking the distribution of tools.

Sustainable Agricultural Agent

• Sep 2018 - Mar 2020

• Worked to improve field crop harvests and vegetable gardens • Planted trees for food production, live fencing, and inter-planting trees on fields • Worked to improve field crop harvests and vegetable gardens • Planted trees for food production, live fencing, and inter-planting trees on fields

Distribution Manager

• Aug 2017 - May 2018

• Independent job task of maintaining and monitoring newsstands • Worked with fellow coworkers to choose off campus locations • Designed interactive map for use of staff • Independent job task of maintaining and monitoring newsstands • Worked with fellow coworkers to choose off campus locations • Designed interactive map for use of staff

Sales Associate

• Mar 2014 - Jun 2016

• Communication skills with customers • Plant identification and diagnosing problems • Ordering and organization product • Following a budget as head of department • Communication skills with customers • Plant identification and diagnosing problems • Ordering and organization product • Following a budget as head of department