Human Resources Project Manager

• Dec 2020 - Present

English Tutor

• Mar 2019 - Aug 2021

- Prepared individualised education plans aligning with student's need and interest - Coached students to strengthen grammar, spelling, paragraph writing, and creative writing - Shared good feedback with student to motivate to learn English - Coached students to be an independent learner - Prepared individualised education plans aligning with student's need and interest - Coached students to strengthen grammar, spelling, paragraph writing, and creative writing - Shared good feedback with student to motivate to learn English - Coached students to be an independent learner

Food And Beverage Assistant

• Jun 2017 - Dec 2018

- Assisted in daily operations of breakfast restaurant, executive lounge, room service, and café 36. - Have excellent communication skills with chef for last minute changes or guest’s special request. - Correctly calculated inventory (liquor, food, and coffee goods) and ordered appropriate supplies. - Attends to customer complaints or matters, resolving issues as much as possible. - Handles cashiering and daily report to manager. - Assisted in daily operations of breakfast restaurant, executive lounge, room service, and café 36. - Have excellent communication skills with chef for last minute changes or guest’s special request. - Correctly calculated inventory (liquor, food, and coffee goods) and ordered appropriate supplies. - Attends to customer complaints or matters, resolving issues as much as possible. - Handles cashiering and daily report to manager.

Food and Beverage Host

• Feb 2017 - May 2017

- Excellent communication with different departments for guest’s request. - Handle cashiering and guest's reservation - Excellent cooperation with other departments staffs for guest’s satisfaction. - Set up storeroom and work areas to allow easy access to stock items. - Have a great work ethic and work at a fast pace, efficiently, teach and be willing to learn - Excellent communication with different departments for guest’s request. - Handle cashiering and guest's reservation - Excellent cooperation with other departments staffs for guest’s satisfaction. - Set up storeroom and work areas to allow easy access to stock items. - Have a great work ethic and work at a fast pace, efficiently, teach and be willing to learn

Restaurant Supervisor

• Sep 2015 - May 2016

- Prepared opening and closing the restaurant - Handled cashiering duties - Making a schedule for staff members - Trained new employees - Prepared opening and closing the restaurant - Handled cashiering duties - Making a schedule for staff members - Trained new employees

Food and Beverage Team Leader

• Aug 2014 - Apr 2015

- Oversaw multiple outlets daily. - Responsible for the training, scheduling, and supervision of In Room Dining services, mini bar, welcome amenities, and boasts staffs on an assigned shift. - Assisted making roster with Manager. - Review the overnight report and prepare special guests requests - Clearly and promptly communicated important information to staff, such as large reservation or last-minute menu changes - Trained and coached staff to adopt new program smoothly. - Oversaw multiple outlets daily. - Responsible for the training, scheduling, and supervision of In Room Dining services, mini bar, welcome amenities, and boasts staffs on an assigned shift. - Assisted making roster with Manager. - Review the overnight report and prepare special guests requests - Clearly and promptly communicated important information to staff, such as large reservation or last-minute menu changes - Trained and coached staff to adopt new program smoothly.