Lauren Newkirk

Senior Retail Operations & Store Leader at The Citizenry
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New York, New York, United States, US

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Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Senior Retail Operations & Store Leader
      • Oct 2019 - Present
    • United States
    • Retail
    • 400 - 500 Employee
    • Store Leader
      • Aug 2018 - Oct 2019

    • Assistant Store Leader
      • Mar 2016 - Aug 2018

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Assistant Store Manager
      • Aug 2015 - Mar 2016

      • Oversaw coordination of daily operations of store including sales, merchandising, receiving, and facilities• Partnered closely with store manager to set and meet sales, payroll, hiring, and loss prevention goals• Conducted weekly business walkthroughs with operations and visual management teams• Analyzed store performance during weekly conference calls with district managers• Led new managers through the company’s Management Acclimation Program

    • Selling Department Manager
      • Feb 2014 - Aug 2015

      • Identify hiring goals each season based on business needs• Interview, hire, and train sales staff of 60+ associates• Plan, implement, and evaluate employee training programs• Maintain weekly employee schedule and communication• Ensure planning and appraisal of employee work, build future leaders

    • Accessories and Intimates Department Manager
      • Mar 2013 - Feb 2014

      • Analyze business needs each week and adjust product accordingly• Maintain department communication with staff• Develop and coach team of associates to restock department and be department ambassadors• Work alongside visual team to create compelling displays

    • Marketing and Stakeholder Relations Management
      • Feb 2011 - Jul 2012

      • Led marketing efforts and customer outreach, including developing monthly e-newsletters and designing promotional material for all events in North America • Oversaw the use of Salesforce, Google Analytics, and Vertical Response to manage marketing projects and track communication with 1,500+ key contacts • Renovated website to include new layout and interactive features such as LiveStream • Coordinated meetings, balanced monthly expense reports, and managed accounts receivable for North American staff Show less

    • Marketing Intern
      • May 2010 - Aug 2010

      • Developed visual merchandising guide to create brand unity in all retail stores • Sourced environmentally friendly shoeboxes, inks, and packaging to be used in production • Completed an assessment of the company’s supply chain and advised management on ethical labor and sourcing practices • Developed visual merchandising guide to create brand unity in all retail stores • Sourced environmentally friendly shoeboxes, inks, and packaging to be used in production • Completed an assessment of the company’s supply chain and advised management on ethical labor and sourcing practices

Education

  • Fashion Institute of Technology
    Professional Development Certificate, Sustainable Design Entrepreneur
    2012 - 2013
  • Indiana University - Kelley School of Business
    Marketing, Apparel Merchandising, Public and Environmental Affairs
    2007 - 2011
  • University of Sydney
    2010 - 2010

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