Experience

Higher Information Group

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Manager - Greater Philadelphia

  • Jan 2019 - Present

• Account Manager

  • Apr 2013 - Present

  www.higherinfogroup.com

• Assistant Sales Manager - Greater Philadelphia

  • Jul 2018 - Jan 2019

• Managed Print Services Sales Manager

  • Jan 2017 - Jul 2018



Paxtang Grill

• Server/Bartender

  • Sep 2012 - Sep 2018



Hershey Entertainment & Resorts Company

• United States
• Hospitality
• 700 & Above Employee

• Human Resources Personnel and Scheduling Intern

  • May 2012 - Sep 2012

  -Handled high volume of in-coming and out-going phone calls; greeted and assisted employee walk-ins-Responded professionally and accurately to written and verbal inquiries relating to events, schedules, policies, and procedures-Assisted with the scheduling process, which included employee requests, schedule creating, and schedule modifications for over 2,000 seasonal employees-Created and updated daily staffing reports for operational managers and supervisors-Counseled employees on their attendance records and applied progressive disciplinary procedures, up to and including terminating employees-Assisted with the coordination of the volunteer programs-Facilitated new employee department orientations, i.e., tours, review of policies and procedures-Assisted in the interviewing process of potential employees-Monitored Child Labor Law adherence -Filed personnel records and performed other administrative duties related to the operational human resource function of the Food & Beverage and Ride Operations departments



Juliana's Italian Restaurant

• Server

  • May 2009 - Aug 2011