Lauren Morrison

Advanced Medical Support Assistant at Veterans Administration Hospital
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Sign Languages -
  • Spanish -

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Bio

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Credentials

  • Askable Adults
    -

Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Advanced Medical Support Assistant
      • Jul 2020 - Present

      • Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage. • Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patient’s medical record and financial file • Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate tests • Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents • Price, key, and detail patient charges. Burst charts for distribution to physician’s billing service, medical records, ancillary departments, and the business office. Check for double charges on all accounts • Performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients. • Monitors pre-appointment requirements. • Manages electronic wait list to verify and validate accuracy and resolve issues. Show less

    • Registrar
      • Nov 2019 - Jul 2020

      • Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage. • Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patient’s medical record and financial file • Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate tests • Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents • Price, key, and detail patient charges. Burst charts for distribution to physician’s billing service, medical records, ancillary departments, and the business office. Check for double charges on all accounts • Performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients. • Monitors pre-appointment requirements. • Manages electronic wait list to verify and validate accuracy and resolve issues. ● Edmond Care, now attaches the block records with their procedures. This accomplishment was achieved after requesting Edmond to make it easier for PSR billing and coders to find the record and return in a timely manner. Show less

    • Higher Education
    • 700 & Above Employee
    • Patient Service Representative
      • Dec 2016 - Nov 2019

      • Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage. • Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patient’s medical record and financial file • Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate tests • Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents • Price, key, and detail patient charges. Burst charts for distribution to physician’s billing service, medical records, ancillary departments, and the business office. Check for double charges on all accounts • Performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients. • Monitors pre-appointment requirements. • Manages electronic wait list to verify and validate accuracy and resolve issues. ● Review patient admitting records and extracts relevant information ● Records patient identification and demographic information in the computerized billing system ● Contacts agency representatives to verify type and extent of coverage. ● Works with all areas of the organization in getting any necessary or requested documentation for patients, insurance carriers or other areas. ● May interact with hospital patient accounting or records personnel to obtain patient demographic or other billing information ● Operates hospital information system terminal to obtain patient demographic information, patient insurance information and status of approvals or denials ● Completes processing of all inpatient and outpatient documents received on a daily basis ● Maintains records of charges, payments, third party charges, etc. Show less

    • United States
    • Medical Practices
    • 100 - 200 Employee
    • Office Associate
      • Aug 2019 - Oct 2019

      • Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage. • Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patient’s medical record and financial file • Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate tests • Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents • Price, key, and detail patient charges. Burst charts for distribution to physician’s billing service, medical records, ancillary departments, and the business office. Check for double charges on all accounts • Performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients. • Monitors pre-appointment requirements. • Manages electronic wait list to verify and validate accuracy and resolve issues. Show less

    • United States
    • 1 - 100 Employee
    • Youth Development
      • Aug 2009 - Dec 2016

      I work at the front desk, and with the children. I teach sign language, and martial arts. ● Customer Interface –Greeted guests upon entrance and handled all registration/handled cash & credit transactions ● Assisted customers over the phone regarding club operations, fees, activities,& membership ● Registered children, answer all questions, data entry, resolving any issue that may arise. ● Researched, calm and rapidly resolved client conflicts to prevent loss of key accounts. ● Front Desk Lead- filed all paperwork and data entry of all charges for membership ● Teach Martial Arts to underprivileged youth- A sports program at the Boys and Girls Club ● Mentor at The Boys And Girls Club of Oklahoma County ● Boys and Girls Club Youth Adult of The Year 2009 -Environmental Science Academic Award ● Kids in the Kitchen - A program at the Boys and Girls Club ● Reading Club - Teaching children reading and development skills ● Girl Scouts Volunteer- Boys and Girls Club and Camps ● Smart Girls- A program that teaches young ladies to become productive women. Show less

    • 700 & Above Employee
    • Youth Development
      • Aug 2008 - Dec 2016

      I teach martial arts and worked in child care ● Customer Interface –Greeted guests upon entrance and handled all registration/handled cash & credit transactions ● Assisted customers over the phone regarding club operations, fees, activities,& membership ● Registered children, answer all questions, data entry, resolving any issue that may arise. ● Researched, calm and rapidly resolved client conflicts to prevent loss of key accounts. ● Front Desk Lead- filed all paperwork and data entry of all charges for membership Show less

    • United States
    • 1 - 100 Employee
    • Manager in Training
      • Jan 2016 - Jul 2016

      Management In training Internship starts in June of 2016, but I have been chosen for this opportunity. Management In training Internship starts in June of 2016, but I have been chosen for this opportunity.

Education

  • Southern Nazarene University
    Organizational Leadership, Organizational Leadership
    2019 - 2020
  • Southern Nazarene University
    Family Studies and Gerontology, Human Development and Family Studies, General
    2019 - 2020
  • University of Central Oklahoma
    Bachelor's degree, Special Education and Teaching
    2014 - 2016
  • Oklahoma State University-Oklahoma City
    Associate of Science (A.S.), Education/Teaching of Individuals with Hearing Impairments Including Deafness
    2009 - 2014
  • Classen SAS
  • Southern Nazarene University

Community

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