Lauren Mello-Deveza
Sales Support III at Global Payments Integrated- Claim this Profile
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Bio
Experience
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Global Payments Integrated
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United States
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Financial Services
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300 - 400 Employee
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Sales Support III
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Dec 2022 - Present
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Quality Coach
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May 2017 - Present
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Customer Care Quality Analyst
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Jan 2018 - Present
Newark, California
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Customer Service Representative
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May 2017 - Present
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Store Team Lead
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Feb 2016 - Apr 2017
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Customer Service Representative
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Nov 2012 - Feb 2016
Union City, California Call will calls for customers Answer questions about orders/quotes over phone or email Enter orders/quotes Work on shipping information for drivers for the next day Print and separate proof of deliveries/shippers Print out loading docs
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Account Manager
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Oct 2014 - Sep 2015
Hayward, California
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Server
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Sep 2011 - Oct 2014
Milpitas, CA Greeted and Seated guests Served guests Bussed tables & stocked stations assigned
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Temp
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Mar 2012 - Oct 2012
San Jose, CA Make phone calls to vendors for age trial balance report Document calls
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AFFINA
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Outsourcing/Offshoring
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1 - 100 Employee
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Customer Service Representative
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Mar 2011 - Jul 2011
Peoria, IL Answered phones Handled customer opportunities about product or billing issues Documented all communications with customers
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Best Western Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Breakfast Cook/Server
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May 2010 - Mar 2011
Morton, IL Cook breakfast Setup & cleaned dining area. Prep for next day-banquet
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Chili's
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United States
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Restaurants
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100 - 200 Employee
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Server
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Aug 2008 - Jun 2010
Peoria, IL Served guests Stock food and beverages Answered phones
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AFFINA
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Outsourcing/Offshoring
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1 - 100 Employee
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Customer Service Representative
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May 2009 - May 2010
Peoria, Illinois Area
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Customer Service Rep/Cashier
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Nov 2007 - Aug 2008
Sitka, Ak Checker/Cashier In charge of Video rental and inventory Cleaned and maintained isles
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Server
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May 2007 - Aug 2008
Sitka, AK Greeted and seated guest Served guest Bussed tables & stocked stations assigned
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Fry's Electronics
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Retail
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1 - 100 Employee
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Computer Merchandise Coordinator
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Jul 2006 - Feb 2007
Fremont, CA Received and unload the trucks Inventory the products, Tag items for sale Bring the product to the floor
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Applebee's Neighborhood Grill + Bar
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United States
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Restaurants
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100 - 200 Employee
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Hostess
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Jan 2006 - Feb 2007
Fremont, CA Greeted and seated guest Answered phones Bussed tables
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Burlington Stores, Inc.
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Apr 2005 - Nov 2005
Hayward, CA § Customer service § Organized clothing & new products § Maintained a clean sales floor Customer service Organized clothing & new products Maintained a clean sales floor
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Fry's Electronics
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Retail
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1 - 100 Employee
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Customer Service Sales Associate
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Nov 2004 - Apr 2005
Fremont, CA Oversaw returns, exchanges, and refunds Customer service Cashier Organized and stocked shelves
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Education
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Irvington High School
Diploma, general Education