Lauren Mello-Deveza

Sales Support III at Global Payments Integrated
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Contact Information
us****@****om
(386) 825-5501
Location
Orem, Utah, United States, US

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Experience

    • United States
    • Financial Services
    • 300 - 400 Employee
    • Sales Support III
      • Dec 2022 - Present

    • Quality Coach
      • May 2017 - Present

    • Customer Care Quality Analyst
      • Jan 2018 - Present

      Newark, California

    • Customer Service Representative
      • May 2017 - Present

    • Store Team Lead
      • Feb 2016 - Apr 2017

    • Customer Service Representative
      • Nov 2012 - Feb 2016

      Union City, California Call will calls for customers Answer questions about orders/quotes over phone or email Enter orders/quotes Work on shipping information for drivers for the next day Print and separate proof of deliveries/shippers Print out loading docs

    • Account Manager
      • Oct 2014 - Sep 2015

      Hayward, California

    • Server
      • Sep 2011 - Oct 2014

      Milpitas, CA Greeted and Seated guests Served guests Bussed tables & stocked stations assigned

    • Temp
      • Mar 2012 - Oct 2012

      San Jose, CA Make phone calls to vendors for age trial balance report Document calls

    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • Customer Service Representative
      • Mar 2011 - Jul 2011

      Peoria, IL Answered phones Handled customer opportunities about product or billing issues Documented all communications with customers

    • United States
    • Hospitality
    • 700 & Above Employee
    • Breakfast Cook/Server
      • May 2010 - Mar 2011

      Morton, IL Cook breakfast Setup & cleaned dining area. Prep for next day-banquet

    • United States
    • Restaurants
    • 100 - 200 Employee
    • Server
      • Aug 2008 - Jun 2010

      Peoria, IL Served guests Stock food and beverages Answered phones

    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • Customer Service Representative
      • May 2009 - May 2010

      Peoria, Illinois Area

    • Customer Service Rep/Cashier
      • Nov 2007 - Aug 2008

      Sitka, Ak Checker/Cashier In charge of Video rental and inventory Cleaned and maintained isles

    • Server
      • May 2007 - Aug 2008

      Sitka, AK Greeted and seated guest Served guest Bussed tables & stocked stations assigned

    • Retail
    • 1 - 100 Employee
    • Computer Merchandise Coordinator
      • Jul 2006 - Feb 2007

      Fremont, CA Received and unload the trucks Inventory the products, Tag items for sale Bring the product to the floor

    • United States
    • Restaurants
    • 100 - 200 Employee
    • Hostess
      • Jan 2006 - Feb 2007

      Fremont, CA Greeted and seated guest Answered phones Bussed tables

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Apr 2005 - Nov 2005

      Hayward, CA § Customer service § Organized clothing & new products § Maintained a clean sales floor Customer service Organized clothing & new products Maintained a clean sales floor

    • Retail
    • 1 - 100 Employee
    • Customer Service Sales Associate
      • Nov 2004 - Apr 2005

      Fremont, CA Oversaw returns, exchanges, and refunds Customer service Cashier Organized and stocked shelves

Education

  • Irvington High School
    Diploma, general Education
    2000 - 2004

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