Lauren Means

Completion Coach at Crafton Hills College
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Contact Information
us****@****om
(386) 825-5501
Location
Redlands, California, United States, US

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Credentials

  • CSAC Cash for College Train the Trainer Program
    California Student Aid Commission
    Apr, 2023
    - Oct, 2024

Experience

  • Crafton Hills College
    • United States
    • Higher Education
    • 1 - 100 Employee
    • Completion Coach
      • Sep 2022 - Present

      As a Crafton Hills College completion coach, I am responsible for various duties related to student services, recruitment, and retention efforts. Working closely with a team of faculty and administrators, I help ensure that students meet the milestones indicative of academic progress while pursuing degrees or certificates at CHC. My work is concentrated on assisting students who have reached the halfway point in their education and want to transfer to a four-year university. As a Crafton Hills College completion coach, I am responsible for various duties related to student services, recruitment, and retention efforts. Working closely with a team of faculty and administrators, I help ensure that students meet the milestones indicative of academic progress while pursuing degrees or certificates at CHC. My work is concentrated on assisting students who have reached the halfway point in their education and want to transfer to a four-year university.

  • Kohl's
    • United States
    • Retail
    • 700 & Above Employee
    • Retail Salesworker
      • Aug 2020 - Sep 2022

      -Attention to detail. -Communication and customer service skills. -High sales and credit application skills. -Managed all clothing departments, returns and exchanges, Amazon returns and packaging, managed --break schedules, and customer service calls. -Mentored new and current associates. -The Employee of the Month award. -Stocked, organized, and collaborated with others efficiently. -Help customers with product information, technical support, and finding positive solutions. -Trained in the online pickup and order fulfillment. Show less

  • Bahama Buck's Franchise Corporation
    • United States
    • Food and Beverage Services
    • 100 - 200 Employee
    • Lead | Avalanche Crew
      • Feb 2020 - Sep 2020

      -Delivered speedy and expert service for all customer needs. -Prevented customer service delays by effectively using slow periods to get ahead of routine tasks such as restocking supplies. -Helped managers improve operations by contributing suggestions to efficiently track inventory and supplies. -Maintained the highest quality shopping experience by answering questions and recommending products. -Developed better skills with cash registers and customer service. -Stocked delivered supplies and tracked inventory. -Greeted customers, repeated orders back accurately, provided samples, and completed transactions. -Carried over 50 lbs. -Collaborated with team members to complete daily tasks. -Shift Lead Show less

Education

  • California State University-San Bernardino
    Bachelor of Science - BS, Public Health
    2022 - 2024
  • Crafton Hills College
    Associate of Science - AS, Public Health
    2019 - 2022
  • Crafton Hills College
    Associate of Science - AS, Health Professions and Related Clinical Sciences, Other
    2019 - 2022

Community

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