Experience

Techspace

• Albania
• IT Services and IT Consulting

• Candidate Manager

  • Oct 2022 - Present

  At Techspace we know IT, and we understand people. From hard-to-find skilled roles through to overseeing IT projects, we have done it before. Check out the areas below and chat to us about how we have helped our clients.As technology specialists in the recruitment industry, Techspace build the best-fit technology and digital resource capability for clients in a way that makes doing business with us easy.- We deliver exceptional results through outstanding people.- Pragmatic collaborative thinkers that can respond with speed and flexibility.- 70+ consultants in the field working for some of NZ’s best organisations.- Auckland and Wellington offices, nationwide networks.



Recruit I.T.

• New Zealand
• Staffing and Recruiting
• 1 - 100 Employee

• Candidate Manager

  • Mar 2022 - Aug 2022

  Recruit I.T. is a specialist IT recruitment agency that works across major corporations, vendors, telecommunication providers and Government departments across New Zealand. Recruit I.T. strives to be an innovative recruitment provider that is challenging the traditional methods of recruitment and is introducing more efficient ways to connect our top talent to the New Zealand market. With offices in Christchurch, Wellington, Auckland, Melbourne and Manila, we offer a transparent and collaborative approach to recruitment utilising our network across these markets. This includes building resourcing capability across a wide breath of IT resources such as: Project Services; DevOps; Big Data & Analytics; Architects; Developers; Test Analysts; Business Analysts; AI and Agile skilled individuals.



The Recycling Group

• Utilities

• Customer Services manager

  • Apr 2021 - Apr 2022

  Responding to customer service issues in a timely manner.Finding ways to measure customer satisfaction and improve service.Accounts receivable/payable using MYOB.Responding to emails, data entry, attending client meetings.Continuing to iterate ways to improve performance, efficiency and efficacy of the business. Responding to customer service issues in a timely manner.Finding ways to measure customer satisfaction and improve service.Accounts receivable/payable using MYOB.Responding to emails, data entry, attending client meetings.Continuing to iterate ways to improve performance, efficiency and efficacy of the business.



Suncorp Group

• Australia
• Financial Services
• 700 & Above Employee

• Client File assessor

  • May 2019 - Mar 2021

  Analyzing commission statements and client files to identify whether ongoing service agreements existed.Review client files to identify each for each service period whether the services were delivered.Conduct customer interviews. If required, to verify what services were received.Perform compensation calculations and prepare customer outcome.Proficient in all Microsoft applications, Salesforce and MYOB. Analyzing commission statements and client files to identify whether ongoing service agreements existed.Review client files to identify each for each service period whether the services were delivered.Conduct customer interviews. If required, to verify what services were received.Perform compensation calculations and prepare customer outcome.Proficient in all Microsoft applications, Salesforce and MYOB.



Make it Cheaper Australia

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Sales Specialist

  • Jan 2019 - May 2019

  Working in a fast paced sales environment whilst ensuring I have excellent attention to detail, reaching high targets and staying highly motivated. Working in a fast paced sales environment whilst ensuring I have excellent attention to detail, reaching high targets and staying highly motivated.



Evolution Laser Clinic

• Australia
• Wellness and Fitness Services
• 1 - 100 Employee

• Laser Therapist

  • Sep 2018 - Dec 2018

  Working as the main receptionist dealing with customers face to face, ensuring that they had the best experience when visiting us. I was responsible for running two busy clinics, before being trainer to do the laser treatments. Working as the main receptionist dealing with customers face to face, ensuring that they had the best experience when visiting us. I was responsible for running two busy clinics, before being trainer to do the laser treatments.



Scottish and Southern Electricity Networks

• United Kingdom
• Utilities
• 500 - 600 Employee

• Customer Service Representative

  • Apr 2016 - Dec 2017

  Ensuring provision of excellent customer experience in a national electricity company. Prioritizing work load to ensure effectiveness and efficiency. Ensuring provision of excellent customer experience in a national electricity company. Prioritizing work load to ensure effectiveness and efficiency.



Carnival Cruise Line

• Travel Arrangements
• 700 & Above Employee

• Massage Therapist

  • Mar 2015 - Dec 2015

  Responsible for providing excellent customer experience on the Carnival Spirit Cruise Ship in all aspects of massage therapy. Working as part of the spa team to ensure effective and efficient running of the spa. Responsible for providing excellent customer experience on the Carnival Spirit Cruise Ship in all aspects of massage therapy. Working as part of the spa team to ensure effective and efficient running of the spa.