Experience

Personify

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Recruiter

  • Nov 2021 - Present



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Nov 2020 - Nov 2021

  Effectively answered calls from customers and addressed concerns with care. Handled outbound calls to and from customers, managed customer accounts and listened to customer’s needs or concerns and responded with helpful solutions. Provided customers with information about their accounts and about the company and its products and services. Effectively answered calls from customers and addressed concerns with care. Handled outbound calls to and from customers, managed customer accounts and listened to customer’s needs or concerns and responded with helpful solutions. Provided customers with information about their accounts and about the company and its products and services.



Drive Shack Inc.

• United States
• Entertainment Providers
• 1 - 100 Employee

• Server, Busser, Food Runner

  • Aug 2019 - Nov 2020

  Efficiently cleaned and organized bays, tables and bus carts as needed while multitasking and managing other needs of the staff in a time effective manner. Trained new bussers on managing the floor and produced excellent bussers who were strategically placed in order to effectively handle the rush. Respectfully interacted with customers and proficiently responded to their wants and needs. Coordinated with the restaurant staff in order to achieve high-level customer satisfaction. Maintained and organized inventory space ensuring smooth restaurant operations.



Travinia Italian Kitchen

• United States
• Restaurants
• 1 - 100 Employee

• Hostess

  • Aug 2017 - May 2019

  Provided a welcoming environment for all guests while maintaining a clean and organized work station. Coordinated the flow of guests and ensured all dining room patrons were appropriately seated and attended to. Expedited communication to the Kitchen and Dining Manager regarding wait times to ensure all guests received a great dining experience. Aided the wait staff by bussing, cleaning and presenting tables for future diners. Provided a welcoming environment for all guests while maintaining a clean and organized work station. Coordinated the flow of guests and ensured all dining room patrons were appropriately seated and attended to. Expedited communication to the Kitchen and Dining Manager regarding wait times to ensure all guests received a great dining experience. Aided the wait staff by bussing, cleaning and presenting tables for future diners.



YMCA of the USA (National Resource Office)

• United States
• Non-profit Organizations
• 700 & Above Employee

• After School Counselor

  • Sep 2014 - Jun 2015

  Interacted with parents and children professionally and ensured children were released to authorized adults only. Organized and participated in activities such as sporting events, arts & crafts, and talent shows. Assisted the children with their homework assignments, projects and various studies on a daily basis. Followed proper procedure in accordance to the YMCA’s After School Program such as an immediate report to the Site Director regarding any issues. Interacted with parents and children professionally and ensured children were released to authorized adults only. Organized and participated in activities such as sporting events, arts & crafts, and talent shows. Assisted the children with their homework assignments, projects and various studies on a daily basis. Followed proper procedure in accordance to the YMCA’s After School Program such as an immediate report to the Site Director regarding any issues.



Ramaquois Day Camp

• United States
• Financial Services
• 1 - 100 Employee

• Summer Camp Counselor

  • Jun 2014 - Aug 2014

  Facilitated camp activities and engaged in fun and challenging events while providing and maintaining a safe camp environment for all. Group Leader for up to 20 campers, ages 9-10. Supervised campers during numerous activities such as various athletics, swimming, arts and craft, and cultural events. Actively participated in the end of camp Olympic Games with the children and organized creative theme days during this fun filled week. Facilitated camp activities and engaged in fun and challenging events while providing and maintaining a safe camp environment for all. Group Leader for up to 20 campers, ages 9-10. Supervised campers during numerous activities such as various athletics, swimming, arts and craft, and cultural events. Actively participated in the end of camp Olympic Games with the children and organized creative theme days during this fun filled week.