Lauren Matthews Assoc. CIPD
Business Analysis and Reporting project Manager at Essex Partnership University NHS Foundation Trust- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Business critical writing p.
Understanding ModernGovOct, 2017- Oct, 2024 -
Introduction to Project Management
Knowledge TrainOct, 2016- Oct, 2024 -
Report Writing
-Apr, 2016- Oct, 2024
Experience
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Essex Partnership University NHS Foundation Trust
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Business Analysis and Reporting project Manager
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Nov 2017 - Present
My current role is a Project Manager function to the Business Analysis and Reporting Directorate, supporting the directorate on a range of projects including internal and external projects, coordinating and supporting designated projects in relation to performance improvement Produce written and verbal reports on performance indicators. Interpreting data and identifying potential breaches of performance standards and taking appropriate action.Recruit and line manage Performance Assistants. Attend Operational Business / Senior Management Team Meetings on behalf of the departmentWork closely with operational services to improve areas of performance and to understand and be able to explain to others performance targets
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Compliance / Performance Officer
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May 2015 - Oct 2017
Compliance / Performance Officer role was a support function to the Compliance and Performance Teams. Data analysis and validation, and questioning and investigating results. Developing and maintaining databases and scorecards, using graphs and pivot tablesReport on data to key committees and senior management meetings. Access sensitive data, required to interpret and summarise this before inclusion into reportsCommunicate with internal/external stakeholders and liaising with all levels of staff as well as commissioning groups. Including assisting with Care Quality Commission (CQC) registration queries and submitting notification changesProducing audit tools for visits and shadowing on compliance visits. Visiting Trust locations to prepare staff for CQC visits.Supporting on specific project work and managing Admin Assistants.
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South Essex Partnership University NHS Foundation Trust (SEPT)
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United Kingdom
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Mental Health Care
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500 - 600 Employee
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Human Resources Project Support
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Oct 2013 - Apr 2015
My role as HR Project Support involved:- Providing proactive, operational HR services to managers and staff within specific service areas.- Answering queries and providing advice to Trust employees on issues such as discipline, grievance, capability, harassment and employment law.- Supporting HR Advisors and Managers in investigations and preparation.- Providing support on a range of HR Projects, as requested, to contribute to the successful achievement of outcomes on these projects.- Monitoring and reporting on the sickess absence data on a monthly basis to support advisors. When staff hit the trigger I would notify managers to arrange meetings. I facilitated short term sickness absence cases.- Working closely with HR Advisors, HR Administrators, HR Assistants and Recruitment Assistants to ensure the effective delivery of HR services, to provide cover and support as required and to shadow different aspects of HR.- Ensuring payroll were notified of changes to staff terms and conditions and the data was updated.- Writing new starter contracts and ensuring they were signed by the relevant advisor before sending them off. Once received I would log this in an overarching database.- Supporting and shadowing HR Advisors in disciplinarys, sickness meetings, appeals, grievances, consultations etc. I also put together investigation packs for these cases. I attended various meetings to get a great understanding of processes.- Typing up transcriptions / taking notes where necessary - Providing cover where necessary i.e. Recruitment Assistant, HR Administrator etc.- Providing administrative support to investigations.
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Bank Staff
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Sep 2011 - Oct 2013
I started at SEPT as a Bank member of staff.My first role on the bank was as a corporate receptionist which involved: - Arranging meeting rooms and bookings - Answering the switchboard phone - Dealing with problems and queries from guests and employees- Welcoming visitors- Opening up the premises and checking all rooms.- Sorting out incoming and outgoing post including booking courier services.- Managing the petty cash- Data input - Evening shifts for Therapy sessions, signing guests in and answering queriesMy next bank role was as a Personal Assistant to the Executive Director of Corporate Affairs and Customer Service:My role involved:- Providing administrative support- Acting as a first point of contact and liaising with a wide range of people- Providing and receiving complex and sensitive information- Preparing/drafting meeting agendas and supporting paperwork.Attending meetings to take minutes as rquired, initiating action on identified issues as appropriate.- Responding efficiently and promptly to queries and ensuring that appropriate priority is given to urgent queries/matters. - Responding to communications including letters, memos and emails on behalf of the Executive Director.- Drafting letters and reports for approval/amendment.- Undertaking projects/research - Audio and Copy typing.- Proactively working with other PA's- Developing and maintaining an accurate and robust paper and electronic filing system and maintaining relevant databases and spread sheets. - Submitting annual leave, sickness and positive returns for direct reports.- Ordering and maintain stationary/materials.Finally as a bank staff member I was an OLM trainer. This role involved:-travelling across Trust bases to train staff on OLM- Prepare power point presentations with OLM instructions- Able to talk staff through the process of training- Changing log in details- Acting as a point of contact for people who need assistance
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Education
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2018 - 2018
Knowledge train
Prince2 Practitioner, Project Management -
2017 - 2017
Knowledge Train
Prince2 Foundation Course, Project Management -
2016 - 2017
Qube Learning
Level 4 NVQ and Apprenticeship, Business and Professional Administration -
2014 - 2015
South Essex College Further Education
CIPD - Level 3 in Human Resources, College/University Preparatory and Advanced High School/Secondary Diploma Program -
2012 - 2013
Anne Clarke Associates
NVQ Business Admin Level 3 Apprenticeship, Levl 3 NVQ and Apprenticeship in Busines Administration -
2007 - 2011
The Eastwood Academy
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