Lauren Matthews
Administrative Officer at MCUK Fitouts Ltd- Claim this Profile
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Bio
Experience
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MCUK Fitouts Ltd
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United Kingdom
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Construction
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1 - 100 Employee
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Administrative Officer
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Mar 2020 - Present
• Providing day-to-day administration to the construction team.• Management of social media accounts, including Instagram and Facebook.• The first point of contact for clients and customers, from answering phone calls and responding to emails.• Regularly planning meetings for directors and senior contracts managers, as well as taking detailed minutes when needed.• Ensuring the company details such as vehicle MOT, tax and services are kept up to date and accurate.• Producing and compiling RAMS and O&M Manuals (Health & Safety) for operatives to use on-site.• Use Word, Excel and Project to draft project proposals, create expense reports and publish programmes for current projects.• Booking accommodation and travel arrangements for operatives on-site.• Use of accounting software including Xero, Kashflow and Sage to input invoices and purchase orders and pay suppliers.
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Asda
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Retail
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700 & Above Employee
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Sales Advisor
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Sep 2016 - Dec 2019
• Excellent customer service skills and ensured that customers received a positive shopping experience• Dealing with customer enquiries and returns, including click and collect• Regularly replenishing stock and carrying out monthly stock checks• Checkout work and handling of payments at the cash desk, including cashing up• Developed teamwork skills by supporting other colleagues with important tasks• Gained organisational skills by prioritising tasks on the busy shop floor• Met both departmental and regional targets
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ROCKMOUNT PROPERTY SERVICES LIMITED
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United Kingdom
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Administrative Assistant
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Jun 2015 - Jul 2018
• Credit control: chasing suppliers for prompt payment and dealing with supplier queries• Recording KPIs: ensuring time frames and costs were met for all work completed• Reception duties: answering all calls and greeting visitors on arrival • Inputting purchase orders, raising invoices and liaising with suppliers • Assisted with fortnightly BACs runs to pay suppliers• Assisted with monthly payroll • General administrative duties as necessary, including filing, sending and receiving correspondence• Advanced experience of Word and Excel to accurately input company data
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Education
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Lancaster University
Bachelor of Arts - BA, English Literature