Lauren Massa
Contractor at Exclusive Destination Management- Claim this Profile
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Bio
Experience
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Exclusive Events & Destination Management
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United States
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Events Services
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1 - 100 Employee
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Contractor
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Feb 2007 - Present
Locations include but not limited to Dallas, TX, Las Vegas, NV, Orlando, FL and Phoenix, Arizona ● Corporate Event Planner for LexisNexis, a corporation providing software for legal, educational and government industries. ● Assigned to execution of operations for private and large meetings, conferences, trade shows and special events. ● Handle attendees transportation, registrations, meetings, accommodations based on a complete business itinerary, food and beverage arrangements and assist in audio/visual services for groups of 1,5002,000 attendees. ● Work with event sponsors and internal/external teams on all aspects of planning the event. Show less
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Manager
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Sep 2004 - Present
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Manager
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Sep 2004 - Present
● Coordinate all staff scheduling and class schedules for over 1,100 students and all VIP Customer Accounts personally. In charge of delegating duties to staff and overseeing all tasks are completed correctly and in a timely manner. ● Recruited and trained 20 new staff members over the last 5 years. Process Payroll for over 50 Employees. Created and maintain biweekly timesheets for all Owners and employees payroll. ● Main liaison for vendors for supplies, gym equipment and marketing materials consistently 20% below budget. Create and maintain detailed expense reports with formulas for tracking and organizing all expenditures. ● Main contact for an extremely high volume of customers on and off the clock. Responsible for processing over $20,000 daily revenue for all customer and merchant accounts. Create annual spreadsheets to reflect accurate reports for profit and budgeting. ● CoDirector of NYC Certified Summer Camp, responsible for all Building Codes & Safety Courses OnSite. CPR & RTE Certified. Show less
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Assistant
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Apr 2002 - Sep 2004
Contacted all customers in regards to their Business and Personal Investments as well as cold called new prospects. ● Responsible for daily data entry as well as handled all Mailing, Faxes and emails for all confidential documents. ● Completed tasks delegated directly by the Owner. ● Communicated with Partners to the Investment Center as well as assisted in their branches. Contacted all customers in regards to their Business and Personal Investments as well as cold called new prospects. ● Responsible for daily data entry as well as handled all Mailing, Faxes and emails for all confidential documents. ● Completed tasks delegated directly by the Owner. ● Communicated with Partners to the Investment Center as well as assisted in their branches.
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Branch Manager
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Jun 1999 - Sep 2003
● Open and Closed store daily. ● Handled all daily revenue as well as bank deposits and all accounts payable & receivable. ● Ordered all Store Supplies and Inventory needed. ● Created Staff Schedules as well as responsible for coordinating all customer appointments and ledgers. ● Open and Closed store daily. ● Handled all daily revenue as well as bank deposits and all accounts payable & receivable. ● Ordered all Store Supplies and Inventory needed. ● Created Staff Schedules as well as responsible for coordinating all customer appointments and ledgers.
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Education
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The College of Staten Island
Associate of Arts, Business Management and Accounting -
Moore Catholic High School
High School Diploma