Lauren Martin

Customer Programme Manager at Intermedia Global Ltd
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Contact Information
Location
Milton Keynes, England, United Kingdom, GB
Languages
  • English -
  • Sign Language -

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Experience

    • Customer Programme Manager
      • Apr 2021 - Present

      Hello, we are IMG or Intermedia Global to use our full name if you prefer. We provide high-quality data alongside standout content, creative, digital and direct marketing campaigns. We’ve evolved over 20 years, from a starting point as a full-service provider of global B2B data solutions, to today, a fully-fledged B2B marketing agency providing deep insights and data alongside award-winning marketing campaigns.

    • Customer Support Executive
      • Mar 2020 - Apr 2021

    • United Kingdom
    • Truck Transportation
    • 1 - 100 Employee
    • Retail and Warranty Administrator
      • Jul 2017 - Feb 2020

    • United Kingdom
    • Consumer Electronics
    • 1 - 100 Employee
    • Junior Product Manager
      • Feb 2016 - Jul 2017

       Works with UK and Asia suppliers to source competitively priced products for the UK market Following market trends and customer requirements identify potential product gaps and work with suppliers to identify potential new products to market Managed SKU Master File In conjunction with the Marketing Team, develop go to market strategies and targeted materials to support product promotion Support the management of inventory and work with Sales and Warehouse teams to successfully exit products ending the product life cycle Managed compliance into the UK market for Far East manufactured products.

    • United Kingdom
    • Retail
    • 100 - 200 Employee
    • Office Assistant
      • Jun 2015 - Oct 2015

      Joined Aurum Holdings as an Office Assistant and supporting the Creative Director as a PA. The work varied on a regular basis however I was responsible for the main running of the office in terms of day to day activities.* Liaised with a number of suppliers to arrange standing order payments for a number of vendors* Managed the meeting and training rooms within the building* Processed expenses across a number of users and dealt with any queries raised* Reviewed and approved all office invoices and those associated to the Creative Director

    • Belgium
    • Design Assistant
      • Aug 2013 - Jun 2015

      Started as a Customer Adviser within the Trade Point department and moved into several other roles including Team Leader within the Buildware Department and as a Design Assistant within the Showrooms Department.Promoted Trade Point within the industry as a preferred supplier within the construction / building industry, building up a successful client base resulting in a stand-alone Trade Point store in Bedford, a first for B&QRecognised detail level of knowledge and given responsible to manage Build ware Department, improving inventory management and service to customersA large proportion of my time in B&Q was working in the showrooms department, where my main responsibility was to help customers design their dream kitchen, bathroom or bedroom driving the sale forward and finally fulfilling the order and potential install in a timely yet efficient manner. Because a large portion of the stores sales target came from the showrooms department, there was a constant pressure of making sure that targets and deadlines were met, so maintaining a level head and remaining composed at all times was key.

Education

  • Wootton Upper School
    2009 - 2012
  • 3AAA
    2016 - 2017

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