Lauren Macray
Night Auditor at Margaritaville Resort Orlando- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
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Credentials
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Post-Crisis Hospitality Management Certificate
University of South FloridaDec, 2020- Sep, 2024 -
Hospitality and Tourism Management Certificate
Florida Atlantic UniversityJun, 2020- Sep, 2024 -
American Heart Association Heartsaver First Aid CPR AED
American Heart Association | American Stroke AssociationJun, 2019- Sep, 2024
Experience
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Margaritaville Resort Orlando
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United States
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Travel Arrangements
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1 - 100 Employee
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Night Auditor
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May 2023 - Present
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Front Desk Lead
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Jan 2023 - May 2023
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Night Auditor
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Mar 2022 - Mar 2023
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Acting Front Desk Supervisor
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Dec 2022 - Jan 2023
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Front Desk Lead
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Jul 2022 - Dec 2022
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Front Desk Agent
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Mar 2022 - Jul 2022
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Front Desk Agent
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May 2021 - Mar 2022
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Margaritaville Resort Gatlinburg
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United States
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Hospitality
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1 - 100 Employee
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Rooms Division Intern - Housekeeping/Front Desk
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Feb 2021 - May 2021
• Assisted guests with check-in and check-out procedure and assisted with any accommodation requests during guest stay • Addressed guest concerns and accommodated guests as needed • Formed new reservations, modified existing reservations and informed guests of property amenities and local area attractions • Supervised employees with the care and cleaning of guest rooms and common areas and monitored supply inventory including toiletries, linens, cleaning products etc. • Assisted with staff scheduling and labor management and participated in weekly management meetings. • Assisted with ordering inventory and stocking for resort retail store and pantry • Assisted sales department with planning and hosting events and banquets Show less
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SeaWorld Parks & Resorts Orlando
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United States
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Entertainment Providers
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400 - 500 Employee
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Culinary Food Service Attendant - Promotional Events
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Nov 2020 - Jan 2021
• Attending to customers while serving seasonal specialities • Assisted guests with questions and general park information • Guided guests with allergies and other dietary accommodations while serving as cashier. • Attending to customers while serving seasonal specialities • Assisted guests with questions and general park information • Guided guests with allergies and other dietary accommodations while serving as cashier.
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The Walt Disney Company
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United States
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Entertainment Providers
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700 & Above Employee
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College Program Intern Park Operations Epcot
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Jan 2020 - Mar 2020
• Opened and closed Epcot and other Walt Disney World theme parks• Directed and assisted guests with reservations, tours, guest flow and park entry• Operated hi-tech systems to create guest ticket media and allow park entry• Facilitated cross-cultural and multi-lingual communication
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College Program Intern Outdoor Vending Epcot
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May 2019 - Jan 2020
• Delivered guest food service experiences• Worked and multi-tasked in high-stress environment• Enhanced the guest experience through effective communication and cast member teamwork
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F. W. Buchholz High School
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United States
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Algebra 2 and Precalculus Classroom Assistant
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Aug 2018 - Dec 2018
• Aided teacher to deliver mathematics curriculum and manage student behavior • Assisted with evaluating student work, offering constructive feedback • Aided teacher to deliver mathematics curriculum and manage student behavior • Assisted with evaluating student work, offering constructive feedback
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FLORIDA COUNCIL OF TEACHERS OF MATHEMATICS
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United States
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Technology, Information and Internet
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Florida Council of Teachers of Mathematics 65th Annual Conference
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Oct 2018 - Oct 2018
Conference workshops yielded new math education methods and approaches Conference workshops yielded new math education methods and approaches
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Saint Leo University
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United States
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Higher Education
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700 & Above Employee
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First Interdisplinary Conference: 21st Century Issues In A Challenging World
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May 2018 - May 2018
Attended conference and learned new math ideas and approaches through workshops and talks Attended conference and learned new math ideas and approaches through workshops and talks
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After School and Summer Camp Counselor
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Aug 2016 - May 2018
• Monitored and mentored students during activities, meals and free time while ensuring the safety of all students • Assisted students and other counselors with homework and activities to enforce learning • Evaluated student work and modified instruction to correct misconceptions • Helped students with conflict resolution and problem solving through individualized and group student interactions • Planned, organized and executed daily activities, crafts and field trips • Ensured a clean and safe environment through regular sanitation and cleaning of classrooms Show less
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Gainesville High School
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United States
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1 - 100 Employee
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Informal Geometry Preintern
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Aug 2017 - Dec 2017
• Designed and implemented lesson plans based on observations of students’ abilities and interests • Managed students and assisted with classroom management through individualized and group student interactions • Evaluated student work and modified future lesson plans based on feedback • Designed and implemented lesson plans based on observations of students’ abilities and interests • Managed students and assisted with classroom management through individualized and group student interactions • Evaluated student work and modified future lesson plans based on feedback
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National Council of Teachers of Mathematics - NCTM
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United States
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Professional Training and Coaching
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1 - 100 Employee
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National Council of Teachers of Mathematics Regional Conference (2017)
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Oct 2017 - Oct 2017
Attended conference and learned new math ideas and approaches through workshops and talks Attended conference and learned new math ideas and approaches through workshops and talks
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Westwood Middle School
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United States
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Real Estate
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1 - 100 Employee
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6th Grade Math Volunteer
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Jan 2017 - May 2017
• Observed classroom teacher’s teaching style & helped students with classwork or missed material • Observed classroom teacher’s teaching style & helped students with classwork or missed material
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Community Liaison Office (CLO) - Summer Camp Counselor and Community Liaison Office
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May 2016 - Aug 2016
• Planned, organized and executed activities, crafts and field trips • Assisted with organizing and completing administrative paperwork • Lead activities and mentored campers • Planned, organized and executed activities, crafts and field trips • Assisted with organizing and completing administrative paperwork • Lead activities and mentored campers
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Kanapaha Middle School
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United States
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Primary and Secondary Education
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1 - 100 Employee
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7th & 8th Grade Algebra Honors Preintern
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Aug 2015 - Dec 2015
• Observed classroom behavior, classroom interactions and teacher’s teaching style & designed and taught three lessons • Taught lesson plans and assisted with classroom management • Modified future lesson plans based on analysis of student work • Observed classroom behavior, classroom interactions and teacher’s teaching style & designed and taught three lessons • Taught lesson plans and assisted with classroom management • Modified future lesson plans based on analysis of student work
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ISMC (Computer Center) - Computer Intern
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Jul 2015 - Aug 2015
• Verified that all technology is accounted for • Ensured that technology throughout the embassy functioned correctly • Recorded results of tests and data associated with technology throughout the embassy • Verified that all technology is accounted for • Ensured that technology throughout the embassy functioned correctly • Recorded results of tests and data associated with technology throughout the embassy
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J.J. Finley Elementary Scho
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Kindergarten & 4th Grade Art & Extended Day Enrichment Program Volunteer
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Jan 2015 - May 2015
• Assisted art teacher with passing out materials & assisting students with their art projects • Helped students in EDEP with homework, crafts and games • Assisted art teacher with passing out materials & assisting students with their art projects • Helped students in EDEP with homework, crafts and games
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Education
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University of Central Florida
Master of Science - MS, Hospitality and Tourism Management -
University of Florida
Bachelor of Arts - BA, Spanish Language and Literature -
UF in the Dominican Republic: International Service Learning
Bachelor of Arts - BA, Spanish Language and Literature -
American School of Bombay
GPA 3.26 -
Fairfax High School