Marketing Director

• Apr 2021 - Present

Sales and Patient Coordinator

• Mar 2020 - Mar 2021

Sales Manager

• Aug 2017 - Mar 2020

Responsible for annual sales revenue; in charge of overseeing weekly and monthly sales progress; including the management, development, training and inspiring of a 12 person team. Provide training and leadership for both in person and phone customer service. Impart high value customer experience to enhance our product and service; creating repeat and referral business. Fast paced, high traffic environment requires skills of quick decision making, excellent communication for both customers and staff; a high level of responsibility to all, and the ability to connect to diverse individuals while maintaining a cool and professional demeanor. Coordinate group events primarily for destination management companies and other corporate group activities. Responsibilities also include working with a variety of different clientele, processing customer payments, maintaining social media, retail sales and assistance with daily transaction reconciliations. Show less

Booking Agent/Artist Relations Intern

• Aug 2017 - Dec 2017

Assisted Booking Agents with client relations, venue research, itineraries, accounting, talent scheduling, blogging, and artist research. Managed administrative tasks for company. Gained more knowledge and experience with different music genres in this industry. Assisted Booking Agents with client relations, venue research, itineraries, accounting, talent scheduling, blogging, and artist research. Managed administrative tasks for company. Gained more knowledge and experience with different music genres in this industry.

Seasonal Sales Associate

• May 2015 - Feb 2016

Retail Sales Associate responsible to sell high end, luxury brand to meet the needs and service requirements of prestigious customers. Responsible for building and fostering customer relationships and maintaining customer preference books. Assisted in facilitating and hosting in store retail events for customers. Responsible to maintain glamorous and orderly atmosphere of the store environment; organization, cleaning, and in store displays. Retail Sales Associate responsible to sell high end, luxury brand to meet the needs and service requirements of prestigious customers. Responsible for building and fostering customer relationships and maintaining customer preference books. Assisted in facilitating and hosting in store retail events for customers. Responsible to maintain glamorous and orderly atmosphere of the store environment; organization, cleaning, and in store displays.

Customer Service and Sales Representative

• May 2014 - Apr 2015

Responsible for handling customers behind the counter. Retail Sales. Had to multi task with in store customers and multiple phone lines. Worked on checking customers in and making sure they had a pleasant experience. Responsible for handling customers behind the counter. Retail Sales. Had to multi task with in store customers and multiple phone lines. Worked on checking customers in and making sure they had a pleasant experience.