Experience

JANCOA Janitorial Services, Inc.

• United States
• Facilities Services
• 1 - 100 Employee

• Director Of Administration

  • Apr 2021 - Present

• Director Of Training And Development

  • Mar 2017 - Mar 2021



Victoria's Secret

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager: Selling

  • 2015 - Feb 2017

  Successfully manage a high performance selling team through empowerment, coaching, and team accountability. Train associates to the company standard of customer service and product knowledge. Collect customer insight while testing product in store and communicate results through corporate visits.

• Category Manager

  • 2010 - 2015

  Drove incremental category sales resulting in 55% of total store volume. Screened applicants, scheduled and executed interviews. Facilitated continuing education materials to all associates 90 days post hire. Completed monthly observations and reviews on sales associates and co-created action plans to increase productivity.



BCBGMAXAZRIAGROUP

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Floor Supervisor

  • 2007 - 2010

  Acquired new long-term clients based upon clienteling concepts. Created schedules and ensured to stay within 1% of payroll limitations. Acquired new long-term clients based upon clienteling concepts. Created schedules and ensured to stay within 1% of payroll limitations.



GUESS?, Inc.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant Manager

  • 2004 - 2007