Experience

Leidos

• Software Development
• 400 - 500 Employee

• Configuration Management Analyst

  • Jun 2022 - Present



Paychex

• United States
• Human Resources Services
• 700 & Above Employee

• Sales Consultant HR Solutions

  • Sep 2021 - Jun 2022

  HR Solutions HR Solutions



Cintas

• United States
• Facilities Services
• 700 & Above Employee

• Outside Sales Representative

  • Aug 2019 - Sep 2021



Otis Elevator Co.

• Consumer Services
• 700 & Above Employee

• Account Manager

  • Sep 2017 - Aug 2019

  • Build and maintain customer relationships, achieve or exceed sales objectives, and serve as technical consultant to customers• Develop and rapidly grow the sales territory through cold calling and familiarity with local market conditions and competitor dynamics• Maintain up-to-date technical knowledge of elevators/escalators, and Otis products and service upgrades• Provide estimates for all regular work and repair; understand service contracts in broad terms• Manage and bill service calls outside the contracted scope of work, Monitor collection of accounts• Work with customers to ensure maintenance agreements meet both customer expectations and Company requirements for quality, performance reliability and passenger safety• Investigate and resolve customer service related concerns• Prepare and present recovery, renewal, and repair presentations and proposals to meet or exceed sales and profitability objectives• Collaborate with Existing Installation Superintendent to ensure essential customer satisfaction and account retention Show less

• Inside Sales Associate

  • Mar 2015 - Sep 2017

  • Sole support assigned to Account Executive by proactively preparing/submitting booking packages for either new or existing jobs and updating accounts to be submitted to the Billing department for processing • Established a tracker for tasks to process/track to completion and help drive resolution with daily progress updates with any change until task is completed• Coordinate updates to customer charts/templates to provide detailed reporting to customers and Account Executive such as KPIs, AR reports, Sales reports• Worked in third party work order systems and distributed work orders to local branches along with job close-outs once completed • Tracking and following up on leads from our National contact with the local offices. This involves scrubbing roster lists, following up with local reps in scheduling surveys, and consolidating RFP data for potential business • Facilitate tasks/questions/issues between National Accounts and local office and other internal departments • Research any spend, billing, invoicing issues that arise either at the national level or local level Show less



RichCo Residential Corp

• Port St Lucie FL

• Assistant Project Manager

  • May 2014 - Mar 2015

  • Create/Maintain/Support Excel tracking sheets on incoming sales and material receipts for completed work orders and profit reporting • Monitor progress on work orders and issue status updates and invoicing to vendors • Track punch-lists and schedule work with subs to complete jobs and obtain final photos • Coordinate insurance claims and scope of work with adjusters and home owners • Completed Xactimate training to sketch for water damage claims • Create/Maintain/Support Excel tracking sheets on incoming sales and material receipts for completed work orders and profit reporting • Monitor progress on work orders and issue status updates and invoicing to vendors • Track punch-lists and schedule work with subs to complete jobs and obtain final photos • Coordinate insurance claims and scope of work with adjusters and home owners • Completed Xactimate training to sketch for water damage claims