Marketing Exec

• Jul 2020 - Present

Marketing Intern

• Jan 2020 - Jul 2020

Platform Administrator

• Jun 2019 - Sep 2019

I worked at Aegon as part of their Student Summer Placement programme. I ensured all files, post and emails which came into the Platform department were sent to the correct team. I had to investigate any filing errors and resolved them in good time and I often liased my other departments to complete cases. I had weekly targets that I not only met but exceeded.

Fundraiser

• Oct 2018 - May 2019

While studying abroad in America, I worked part time as a fundraiser for the university. I phoned students and alumni and asked if they would like to donate to the university. This meant I learned to deal with difficult phone calls and encouraged donations. In my second semester I won an award for the highest credit card donnation rate.

Customer Service Adviser and Office Assistant

• Jul 2016 - Sep 2017

I worked for two summers durning the Edinburgh Festival Fringes which was a fast-paced and exciting environment. In my role I would answer customers' questions and complaints over the phone and in person and make sales to old and new customers. Another of my main responsibilities was to complie schedules for the hundreds of deliveries which were to be made across the city and the schedule for our street flyering team. This required a great attention to detail and the ability adapt quickly if problems arose.

Legal Administrative Assistant

• Sep 2015 - Jun 2016

As part of the Legal Team I recovered debt by liaising with debtors and legal firms over the phone, in person and by written correspondence. I gained stong communication skills and learned to deal with difficult conversations.