Experience

Rooster Teeth

• United States
• Movies, Videos, and Sound
• 200 - 300 Employee

• Desktop Support Technician

  • Dec 2021 - Present



enVista

• United States
• Business Consulting and Services
• 400 - 500 Employee

• System Administrator

  • Jun 2021 - Dec 2021

• Help Desk Administrator

  • May 2021 - Jun 2021



Braden Business Systems

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Service Desk Analyst

  • Dec 2019 - Apr 2021



Bell Techlogix, Inc.

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Service Desk Advisor

  • Feb 2017 - Nov 2019



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Advanced Technical Support

  • Feb 2015 - Feb 2017

  As Advanced Tech Support it is my job to fix any and every problem that comes my way and if I do not immediately know how to fix it then I make sure to involve people that can help. I do not let a customer off of the phone until they are satisfied with the resolution. I have made sure that I can adapt to change quickly in order to survive in our ever changing work environment. As Advanced Tech Support it is my job to fix any and every problem that comes my way and if I do not immediately know how to fix it then I make sure to involve people that can help. I do not let a customer off of the phone until they are satisfied with the resolution. I have made sure that I can adapt to change quickly in order to survive in our ever changing work environment.



McDonald´s

• Restaurants
• 700 & Above Employee

• Shift Manager

  • Jan 2014 - Dec 2014

  As a Shift Manager I have many responsibilities that include running a smooth shift, making sure everything is stocked properly before our peak period starts. I am also a figure that many of the crew feel comfortable going to when they have a problem. As a Shift Manager I have many responsibilities that include running a smooth shift, making sure everything is stocked properly before our peak period starts. I am also a figure that many of the crew feel comfortable going to when they have a problem.



Target

• Evansville, IN

• Sales Floor Associate

  • Oct 2013 - Jan 2014

  At Target, I was primarily a Sales Associate in the Electronics Dept. I helped guests find everything they were looking for and if we did not have that particular item I helped them find where you could get that item. I also helped put stock out on the floor and make sure everything was labeled and in its proper place. At Target, I was primarily a Sales Associate in the Electronics Dept. I helped guests find everything they were looking for and if we did not have that particular item I helped them find where you could get that item. I also helped put stock out on the floor and make sure everything was labeled and in its proper place.



The AME Group

• Evansville, IN

• Computer Technician

  • May 2013 - Sep 2013

  I primary job was troubleshooting laptops and PCs and repairing them once figuring out the problem. I also worked on repairing printers quite a number of times. From time to time I would also repair iPads and other varying tablets. I primary job was troubleshooting laptops and PCs and repairing them once figuring out the problem. I also worked on repairing printers quite a number of times. From time to time I would also repair iPads and other varying tablets.



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Crew

  • Aug 2012 - May 2013

  As a Crew Trainer it is my responsibility to make sure each new crew is trained properly in their field and to make sure no bad habits are formed right from the start. My managers also look to me to perform minor managerial duties such as taking calls and doing refunds when necessary. I'm also skilled in making our lunch sandwiches. I am well trained in just about everything and can jump into any situation to help out. As a Crew Trainer it is my responsibility to make sure each new crew is trained properly in their field and to make sure no bad habits are formed right from the start. My managers also look to me to perform minor managerial duties such as taking calls and doing refunds when necessary. I'm also skilled in making our lunch sandwiches. I am well trained in just about everything and can jump into any situation to help out.



WendPartners Franchise Group

• United States
• Restaurants
• 700 & Above Employee

• Crew

  • May 2012 - Aug 2012

  My responsibilities included keeping lobby clean as well as keeping the bathrooms clean. Keeping everything upfront well stocked and well kept. My responsibilities included keeping lobby clean as well as keeping the bathrooms clean. Keeping everything upfront well stocked and well kept.



McDonald's

• Crew

  • May 2011 - Jan 2012

  Maintaining the appearance of our lobby and bathrooms. As well, as taking orders and keeping things stocked. I would also frequently work in the drive thru area as an Order Taker/Cashier where my responsibilities included taking orders and money in a timely fashion, making parfaits, putting toys in happy meal boxes as well as doing the dishes when time permitted. Maintaining the appearance of our lobby and bathrooms. As well, as taking orders and keeping things stocked. I would also frequently work in the drive thru area as an Order Taker/Cashier where my responsibilities included taking orders and money in a timely fashion, making parfaits, putting toys in happy meal boxes as well as doing the dishes when time permitted.