Lauren Lam
Secondary Marketing Assistant Manager at TowneBank Mortgage- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
Topline Score
Bio
LinkedIn User
Lauren is a kind, optimistic, professional, intelligent, and charismatic influence in the workplace. She is genuine, authentic, and friendly. She did the little things to make me feel welcome, and to make work feel fun for everyone. It was an honor to work with her.
LinkedIn User
Lauren is a kind, optimistic, professional, intelligent, and charismatic influence in the workplace. She is genuine, authentic, and friendly. She did the little things to make me feel welcome, and to make work feel fun for everyone. It was an honor to work with her.
LinkedIn User
Lauren is a kind, optimistic, professional, intelligent, and charismatic influence in the workplace. She is genuine, authentic, and friendly. She did the little things to make me feel welcome, and to make work feel fun for everyone. It was an honor to work with her.
LinkedIn User
Lauren is a kind, optimistic, professional, intelligent, and charismatic influence in the workplace. She is genuine, authentic, and friendly. She did the little things to make me feel welcome, and to make work feel fun for everyone. It was an honor to work with her.
Credentials
-
Career Studies: Accounting Technician
Tidewater Community College -
Certificate: Accounting Specialist
Tidewater Community College -
Towne Management Development Academy
TowneBank
Experience
-
TowneBank Mortgage
-
United States
-
Financial Services
-
200 - 300 Employee
-
Secondary Marketing Assistant Manager
-
Aug 2021 - Present
-Manages day to day operations of the lock desk
-
-
Secondary Marketing Analyst
-
Jul 2015 - Present
- Lock loans with investors as they arrive from loan officers, as well as process changes to existing locks - Provide customer service to loan officers, managers and origination staff regarding secondary's procedures and products - Assists in management of the company's participation in the Federal Home Loan Bank of ATL's grant program - Processes loan submissions for prior approval to investors and 3rd parties - Responsible for training new lock desk employees - Review and… Show more - Lock loans with investors as they arrive from loan officers, as well as process changes to existing locks - Provide customer service to loan officers, managers and origination staff regarding secondary's procedures and products - Assists in management of the company's participation in the Federal Home Loan Bank of ATL's grant program - Processes loan submissions for prior approval to investors and 3rd parties - Responsible for training new lock desk employees - Review and report discrepancies after loan is funded from investor
-
-
-
Studio Center
-
United States
-
Advertising Services
-
1 - 100 Employee
-
Administrative & Accounting Assistant
-
May 2013 - Jun 2015
• Accounting – Coded incoming mail for A/P department, Tracked A/P invoices using Excel, Invoice processing, Filed invoices, Collections, Assisted in preparing all necessary documents for audit, Processed credit card payments using online software • Sales support – Data entry into CRM database, Ordered custom client gifts for sales team, Prepared company promotional products, Pulled daily reports from scheduling software for client surveys, Planned and hosted networking events in the… Show more • Accounting – Coded incoming mail for A/P department, Tracked A/P invoices using Excel, Invoice processing, Filed invoices, Collections, Assisted in preparing all necessary documents for audit, Processed credit card payments using online software • Sales support – Data entry into CRM database, Ordered custom client gifts for sales team, Prepared company promotional products, Pulled daily reports from scheduling software for client surveys, Planned and hosted networking events in the Richmond office • General Office Duties – Inventory, Answered multi-line phones, Prepped audio/video suites and conference rooms daily for client meetings, Assisted in scouting and managing interns, Coordinated with offsite employees to replicate the style of the company headquarters throughout all other locations, Assisted in planning annual Christmas party, Scheduled audio talent availability, Traffic manager of talent outages & confirmations emails Show less • Accounting – Coded incoming mail for A/P department, Tracked A/P invoices using Excel, Invoice processing, Filed invoices, Collections, Assisted in preparing all necessary documents for audit, Processed credit card payments using online software • Sales support – Data entry into CRM database, Ordered custom client gifts for sales team, Prepared company promotional products, Pulled daily reports from scheduling software for client surveys, Planned and hosted networking events in the… Show more • Accounting – Coded incoming mail for A/P department, Tracked A/P invoices using Excel, Invoice processing, Filed invoices, Collections, Assisted in preparing all necessary documents for audit, Processed credit card payments using online software • Sales support – Data entry into CRM database, Ordered custom client gifts for sales team, Prepared company promotional products, Pulled daily reports from scheduling software for client surveys, Planned and hosted networking events in the Richmond office • General Office Duties – Inventory, Answered multi-line phones, Prepped audio/video suites and conference rooms daily for client meetings, Assisted in scouting and managing interns, Coordinated with offsite employees to replicate the style of the company headquarters throughout all other locations, Assisted in planning annual Christmas party, Scheduled audio talent availability, Traffic manager of talent outages & confirmations emails Show less
-
-
-
Edible Arrangements
-
United States
-
Retail
-
700 & Above Employee
-
Customer Service Representative
-
Apr 2011 - Nov 2012
• Customer Service – Answered phones, Placed customer orders over the phone and in person using Edible Arrangement’s online software, Decorated storefront according to franchise directions • Arrangement Designer – Prepped fruit for arrangements, Nightly inventory of fruit and all other products sold, Created fruit arrangements, General cleaning of kitchen and store front • Customer Service – Answered phones, Placed customer orders over the phone and in person using Edible Arrangement’s online software, Decorated storefront according to franchise directions • Arrangement Designer – Prepped fruit for arrangements, Nightly inventory of fruit and all other products sold, Created fruit arrangements, General cleaning of kitchen and store front
-
-
-
Tom Conklin Seamless Gutters
-
Virginia Beach, VA
-
Estimator / Office Assistant
-
Jun 2008 - Dec 2010
• Estimator – Measured commercial and residential buildings for gutters and metal roofing, Photographed buildings for estimates and marketing material, Met with potential customers on site • Office Assistant – Billing, Designed promotional products, General office management, Hosted company’s booth in 2008 Homearama in Ashville Park, Virginia Beach • Estimator – Measured commercial and residential buildings for gutters and metal roofing, Photographed buildings for estimates and marketing material, Met with potential customers on site • Office Assistant – Billing, Designed promotional products, General office management, Hosted company’s booth in 2008 Homearama in Ashville Park, Virginia Beach
-
-
Education
-
2009 - 2013
Tidewater Community College
Associate of Science (A.S.), Accounting
Community
