Experience

Swift Home Loans

• United States
• Financial Services
• 1 - 100 Employee

• Presidents Club Mortgage Processor

  • Oct 2021 - Present



Rocket Pro TPO

• United States
• Financial Services
• 200 - 300 Employee

• Triple Crown Client Care Specialist

  • Feb 2020 - Oct 2021

  High level communicator assisting third party loan officers with navigating throughout their individual loan process. Effectively communicated processes while working with internal teams to ensure partner retention and a positive client experience for borrowers. High sense of urgency to close loans and resolve issues. High level communicator assisting third party loan officers with navigating throughout their individual loan process. Effectively communicated processes while working with internal teams to ensure partner retention and a positive client experience for borrowers. High sense of urgency to close loans and resolve issues.



Quicken Loans

• United States
• Financial Services
• 700 & Above Employee

• Senior Account Specialist

  • Apr 2012 - Feb 2020

  Marketing and direct sales for Quicken Loans and family companies through their sister company, Rock Connections; providing a maximum return on client-attraction and retention investments with superior marketing strategies. Marketing and direct sales for Quicken Loans and family companies through their sister company, Rock Connections; providing a maximum return on client-attraction and retention investments with superior marketing strategies.



Soo Fabulous Events

• Event Coordinator

  • Apr 2009 - Apr 2012



1-800-FLOWERS.COM, INC.

• United States
• Retail
• 700 & Above Employee

• Sales/Event Coordinator

  • Dec 2006 - Apr 2009