Experience

The Star Performing Arts Centre

• Singapore
• Performing Arts
• 1 - 100 Employee

• Venue Hire Officer

  • Nov 2015 - Present



The Esplanade Co Ltd

• Performing Arts
• 200 - 300 Employee

• Assistant Operations Manager

  • May 2013 - Sep 2015

  My responsibilities include reporting to the GM of venues, with direct responsibilities of daily running of the venue and liaison with hirer from point of contact through to the closing of invoice.As the venue was newly re-opened in July 2014, the small and tight team has to handle various start up challenges to ensure smooth running of the venue spaces for hirer. My responsibilities include reporting to the GM of venues, with direct responsibilities of daily running of the venue and liaison with hirer from point of contact through to the closing of invoice.As the venue was newly re-opened in July 2014, the small and tight team has to handle various start up challenges to ensure smooth running of the venue spaces for hirer.



New Creation Church

• United States
• Religious Institutions
• 1 - 100 Employee

• Executive

  • Mar 2006 - May 2013

  Coordination and preparation for the running of weekly operations for crowd size of 30,000 approximately across 3 venues for 4 timings, of which 2 venues have a capacity of 5,000pax.Management of approximately 1,600 volunteers across various departments to ensure smooth running of operations, and ensure that recruitment, training and welfare of the volunteers are taken care of.Personal assistant to various Pastors.Organized overseas camps for youth group of 1,000pax, organized local activities for youth group of 1,600pax, planned and executed for a major youth event for 7,000pax.



OCBC Bank

• Indonesia
• Banking
• 700 & Above Employee

• Customer Service Officer

  • Apr 2003 - Mar 2006

  Handled all calls on banking accounts, housing loans and bank products at the main call center at HQ.Manage complaint customers and their requests accordingly.Liaison with other departments necessary to solve customers' issues in shortest turnaround time possible.Scheduled on shift work including overnight shift.Trained newbies joining the call center team. Handled all calls on banking accounts, housing loans and bank products at the main call center at HQ.Manage complaint customers and their requests accordingly.Liaison with other departments necessary to solve customers' issues in shortest turnaround time possible.Scheduled on shift work including overnight shift.Trained newbies joining the call center team.



Training Link Pte Ltd

• Administrative Executive

  • Sep 2001 - Apr 2003

  PA to MD.Planned for company events and retreats.Planned and executed office relocation and renovation.Handled all forms of administration including Office/HR/Finance/Sales & Training support. PA to MD.Planned for company events and retreats.Planned and executed office relocation and renovation.Handled all forms of administration including Office/HR/Finance/Sales & Training support.