Experience

Chorus NZ Limited

• New Zealand
• Telecommunications
• 700 & Above Employee

• Executive Assistant

  • May 2021 - Present

• Personal Assistant

  • Aug 2020 - May 2021



Promote Ltd

• Office & Event Manager

  • Jun 2016 - Aug 2020



Grass Roots

• United Kingdom
• Financial Services
• 200 - 300 Employee

• Project Manager

  • Sep 2014 - Nov 2015



Invyte Guest Management

• Events Services

• Senior Account Manager

  • Aug 2013 - Sep 2014



Dataflow Events

• United Kingdom
• Events Services
• 1 - 100 Employee

• Registration Manager

  • Aug 2008 - May 2013

  • Registration Management - managing the set up and registration process for each event, liaising and working alongside the web developers to create the registration website• Client relationship management - Updates on the progress of website development and registrations, email and phone contact with any queries that come through from delegates• Delegate communication - Creating and sending emails using an in-house email system, using HTML to create the emails• Creating online evaluation forms• Database management - The use of Microsoft SQL Management Studio, creating and executing queries, importing and exporting data• Reporting - The use of Microsoft Reporting Services creating delegate reports and post event reports required by the client • Onsite Management - Providing onsite support for clients – badge printing, scanning• Event Administration - Event quoting, budgeting and invoicing



Care and Health

• Project Manager

  • Nov 2007 - Aug 2008

  • Managing registration of delegates from on-line booking systems, delegate queries, marketing material, emails etc and post-booking delegate care• Speaker management - Managing all speakers' logistical issues, including timings, travel arrangements, AV requirements etc. - sending out speaking information packs• Venue management - Researching suitable venues and managing all venue related logistical issues, including availability dates, venue contracts, catering arrangements and budget management• AV and On-Site Technical Logistics - Booking and managing AV suppliers, chasing and managing all PowerPoint and other presentations• Conference documentation - Preparing and managing the production of complex documentation flies given to each delegate attending an event and undertaking post event evaluation and analysis• Creating and sending daily delegate reports as and when required• On-Site logistics - Managing the production of a conference on the day, liaising with the venue, ensuring that the logistics of the event run smoothly



DMS

• Project Manager

  • Feb 2000 - Nov 2007

  Project/Event Management:• Managing multiple events at one time, ranging in size up to 1500 delegates and organising and managing breakout sessions when needed• Project administration (answering telephones, emails, faxes, monitoring registrations) and creating and providing daily reporting to clients• Packing and shipping equipment, onsite management – overseeing delegate registrationCustomer Relationship Management:• Liaising and building a good relationship with clients, maintaining constant contact – what their needs/requirements are, providing costs and invoicing• Daily use of a range of systems to ensure delegates are registered and clients are happy with information collected and maintaining control of all aspects throughout whole registration processMarketing:• Creating mailing lists and carrying out email marketing campaigns• Creating, processing, analysing and reporting post event feedback and creating post event attendee reports for clients• Creating and sending delegate joining information and creating badges – setting up format of badges and printing