Secretary

• Sep 2022 - Present

• Provide professional support and assistance to medical and clerical staff • Ensure HIPAA guidelines are followed at all times • Serve as a liaison between physicians, nurses, patients, and other office staff • Create and organize physician referrals and prior authorizations; verify patient health insurance coverage • Scheduled patient follow-up and yearly physical appointments • Organize medical records and files, preparing them to be scanned • Provide professional support and assistance to medical and clerical staff • Ensure HIPAA guidelines are followed at all times • Serve as a liaison between physicians, nurses, patients, and other office staff • Create and organize physician referrals and prior authorizations; verify patient health insurance coverage • Scheduled patient follow-up and yearly physical appointments • Organize medical records and files, preparing them to be scanned

Merchandise Coordinator

• May 2021 - Aug 2022

- Efficiently and accurately process and merchandise products on the sales floor, following company procedures and standards- Ensure associates execute daily tasks according to merchandising standards and established best methods- Serve as a liaison between associates and management when addressing priorities; provide associate progress updates to management - Supervise all organizational and recovery standards for sales floor- Serve as a role model for exceptional customer service Show less

Loss Prevention Detective

• Mar 2021 - May 2021

• Observed and deters shoplifting, ticket switching, internal theft, etc.• Participated in investigations and surveillances of store associates• Encouraged associates to utilize internal shrink reduction resources• Communicated shrink and theft concerns to store management

Cashier

• Sep 2020 - Mar 2021

• Helped an average of 150+ customers per shift by ringing up their purchase in a timely and accurate fashion• Assisted team members when necessary in both the Front End and other departments in a high-volume department store• Stocked and replenished inventory with accuracy and efficiency to improve sales • Maintained neat and attractive merchandise displays, ensuring strategic placement of products in order to maximize sales

Financial Literacy Coordinator

• Jun 2019 - Jun 2020

• Lead new initiatives to improve financial literacy and wellness at Stony Brook University by conducting researching and analyzing data• Facilitated workshops, teaching students how to be financially responsible• Served on the Pop-Up Advising Event Committee – an effort to identify at-risk-students and prepare them academically and financially for the proceeding semesters ensuring a timely graduation • Adhered to FERPA regulations

Instructor

• Jan 2019 - May 2020

• Taught an introductory seminar to 18 students, focusing on acclimating them to the University • Created lesson plans that are centered on Stony Brook University’s policies and procedures, involvement and academic opportunities • Identified key policies in the Undergraduate Bulletin including Academic Integrity, Grading Options, Course Retake, Course Withdrawal, and Transfer Policies • Provided individualized support and academic advising to students during office hours

Transfer Credit Evaluator

• Dec 2018 - May 2019

• Co-managed a spreadsheet of 1,200 new transfer students (domestic & foreign) whose transcripts needed to be evaluated and entered into PeopleSoft• Input courses taken at other institutions so new transfer students can receive credit for the Stony Brook University equivalents

Orientation Advisor

• Jun 2018 - Jan 2019

• Advised new transfer students by leading the orientation table of 4 students; Conducted 1-on-1 advising support• Interpreted on the spot major checklists and course recommendations made by the major advisor with courses the students need to take • Assisted students in selecting courses that fulfill the general education requirements (the Stony Brook Curriculum) in order to make degree progress

Graduate Assistant for Pre-Professional Advising

• Aug 2017 - Nov 2018

• Communicated with prospective healthcare and doctoral students via email and phone• Assisted students on how to navigate the multiple requirements for graduate health programs; classes, tests, documents, committee letter, and letters of recommendation• Advised undergraduate and post-baccalaureate students on their upcoming semester schedules

Orientation Leader

• Apr 2016 - Jan 2018

• Supported campus-wide orientation program that welcomes and acclimates approx. 4,500 new transfer and freshmen to the campus community• Facilitated group discussions and activities with new freshmen and transfer that encourage student development and engagement• Conducted 1-on-1 advising support and indicate online academic tools that will be vital to student success at the University• Underwent a 3-week, intensive training on Stony Brook University’s academic policies in preparation for any questions that new students may ask Show less

Social Media and Marketing Intern

• Aug 2016 - May 2017

• Managed all social media content for department that serves 15,000+ commuter students; active accounts on Twitter, Facebook and Instagram• Designed graphics on Canva to promote departmental services and initiatives; encourage follower engagement and comment exchanges• Utilized automatic posting tools such as Tweetdeck, IFTTT, and Buffer to schedule posts• Created and disseminate weekly electronic mailing campaigns via Constant Contact• Developed new follower engagement concepts and identify key campus ‘day-of’ events to promote opportunities for involvement Show less

Cashier and Floral Associate

• Mar 2017 - Aug 2019

• Rang up customers in a timely and orderly fashion at the cash registers • Offer excellent customer support to customers according to brand standards • Helped create floral arrangements, order new flowers and supplies, and engaged with guests by aided customers with floral selections • Stocked and organized shelves with new inventory • Assisted in other departments as needed (bakery, produce, coffee & candy, and deli) • Rang up customers in a timely and orderly fashion at the cash registers • Offer excellent customer support to customers according to brand standards • Helped create floral arrangements, order new flowers and supplies, and engaged with guests by aided customers with floral selections • Stocked and organized shelves with new inventory • Assisted in other departments as needed (bakery, produce, coffee & candy, and deli)

Lead Cashier

• Oct 2014 - Mar 2016

• Rang up customers in a timely and orderly fashion at the cash registers • Served as a mentor for other cashiers; instructing in how to properly assist customers according to brand standards • Acted as a liaison between the cashiers and management • Stocked and organized shelves with new inventory • Assisted customers on the floor to find products for various needs such as personal, gifts, etc. • Rang up customers in a timely and orderly fashion at the cash registers • Served as a mentor for other cashiers; instructing in how to properly assist customers according to brand standards • Acted as a liaison between the cashiers and management • Stocked and organized shelves with new inventory • Assisted customers on the floor to find products for various needs such as personal, gifts, etc.

Pool Laborer

• Jun 2012 - Sep 2015