Experience

Tieton Arts & Humanities

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Intern

  • Jul 2022 - Present

  - Program assistant for kid's after school arts program CreArte. - Program assistant for Fuel, monthly poetry reading and open mic. - Program assistant for kid's after school arts program CreArte. - Program assistant for Fuel, monthly poetry reading and open mic.



WSP in the U.S.

• United States
• Professional Services
• 700 & Above Employee

• Administrative Assistant II

  • 2018 - 2020

  - Was the first face of WSP's Seattle office, responsible for reception, inbound and outbound phone-lines, customer service, and appointment setting. Scheduled and coordinated meetings, appointment, and travel arrangements for leadership team, including communications via a weekly travel memo. - Coordinated catering, and filed monthly expense reports for department team members. - Orchestrated annual 2019 United Way fundraiser and assisted office Christmas party planning. - Was the first face of WSP's Seattle office, responsible for reception, inbound and outbound phone-lines, customer service, and appointment setting. Scheduled and coordinated meetings, appointment, and travel arrangements for leadership team, including communications via a weekly travel memo. - Coordinated catering, and filed monthly expense reports for department team members. - Orchestrated annual 2019 United Way fundraiser and assisted office Christmas party planning.



Cambodian American Community Council of Washington

• Seattle, Washington, United States

• Art & Talent Coordinator

  • 2018 - 2018

  - Recruited and secured material and performing artists for event programming within a predetermined budget. This experience directly related to The ART of Survival: Exploring the Cambodian Identity exhibition. - Handled logistical planning for booked artists: including deposits, executed artist contracts, and coordination of travel and accomodations. - Provided event orientation for the artists on event day and directed any stagehand volunteers during the event. - Recruited and secured material and performing artists for event programming within a predetermined budget. This experience directly related to The ART of Survival: Exploring the Cambodian Identity exhibition. - Handled logistical planning for booked artists: including deposits, executed artist contracts, and coordination of travel and accomodations. - Provided event orientation for the artists on event day and directed any stagehand volunteers during the event.



Greenwood Heating and Air

• United States
• Consumer Services
• 1 - 100 Employee

• Appointment Setter & Customer Service Representative

  • 2015 - 2017

  - Provided outstanding customer service while setting appointments for sales and service/maintenance. - Performed data entry, inbound/outbound phone lines, and e-mail communication with customers. - Provided outstanding customer service while setting appointments for sales and service/maintenance. - Performed data entry, inbound/outbound phone lines, and e-mail communication with customers.



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Retail Salesperson

  • 2011 - 2014

  - Department leader in sales achieving 93% of sales goals while also leading consistent communication with managers and Visuals team, thereby creating new hosiery cross-merchandising opportunities to drive business. - Provided rewards management coaching and support in developing Rewards Relationships. - Promoted merchandise to the store, stylists, and customers via email, phone, and poster campaigns. Supported team members, helping us end the year with a 16.9% increase, securing a second-place finish in the company. Recipient of the Nordstrom All-Star Award for exceptional customer service (March 2012), nominated twice (March 2012 and March 2013). - Hosiery All-star, Nordstrom Tukwila and Seattle, WA. As a hosiery adviser it was my mission to give the best customer service possible by utilizing the Personal Book app daily to develop clientele. As part of business development I followed up on purchases, maintained relationships, suggested new merchandise, and set future appointments. Show less