Experience

Junior Achievement of North Florida

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Board Member

  • Oct 2023 - Present



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Regional Banking Senior Manager

  • May 2022 - Present



Truist

• United States
• Financial Services
• 700 & Above Employee

• Retail Area Leader

  • May 2010 - May 2022

  Responsible for overall performance of 20 Area branches to provide world class client experiences. Performance accountabilities include across sales, service, operations and associate experience. Primary responsibility is to lead and coach teammates to high levels of performance and personal career growth. This includes leveraging partnerships across the organization and engaging our local communities to grow the business. Responsible for overall performance of 20 Area branches to provide world class client experiences. Performance accountabilities include across sales, service, operations and associate experience. Primary responsibility is to lead and coach teammates to high levels of performance and personal career growth. This includes leveraging partnerships across the organization and engaging our local communities to grow the business.



SunTrust

• United States
• Financial Services
• 700 & Above Employee

• Commercial Relationship Manager

  • Jul 2014 - Oct 2014



BBVA in the USA

• United States
• Banking
• 700 & Above Employee

• Business Banking Officer/Vice President

  • Nov 2007 - Feb 2014

  Responsible for leading a diverse financial center team in achieving business goals by maximizing customer satisfaction, sales, and revenue, while minimizing customer attrition, operational losses and employee turnover. • Support branch portfolio growth by identifying cross-sell opportunities, deepening relationships and increasing client acquisition • Drive the Financial Center to achieve desired revenue and service hurdles by ensuring consistency in our sales strategy through the integration of sales activities of various business segments, including Commercial Business, Consumer Lending, and Personal Wealth Management • Provide continuous direction, support, feedback, and coaching to Branch Staff • Monitor and adhere to operational controls and policies to minimize risk and controllable losses • Identify and develop high potential employees to build branch bench strength • Drive sales and service activities within branch by coordinating Seminars, Micro-Marketing events, and promotional campaigns, etc. • Authorized to administer client applications for up to $500,000 in business lending Show less



Mercantile Potomac Bank (PNC Bank)

• Bethesda, Maryland

• Commercial Loan Officer/Vice President

  • Aug 2005 - Oct 2007

  Manage portfolio of small business and commercial clients. Develop leads; underwrite and approve credits; follow through on documentation and account maintenance. Collect past due accounts and restructure challenged real estate loans. Manage portfolio of small business and commercial clients. Develop leads; underwrite and approve credits; follow through on documentation and account maintenance. Collect past due accounts and restructure challenged real estate loans.



Union bank of california

• Westminster, California

• Commercial Center Branch Manager- Vice President

  • Sep 2000 - Mar 2005

  Public Relation for Vietnamese Community Public Relation for Vietnamese Community