Lauren HU
Merchandiser at Goodmark Asia Ltd.- Claim this Profile
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Chinese,English -
Topline Score
Bio
Credentials
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CET-6
College English Test -
Senior International Secretary Certificate
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Experience
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Goodmark Asia Ltd.
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Hong Kong
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Personal Care Product Manufacturing
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1 - 100 Employee
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Merchandiser
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Aug 2016 - Present
Products: Party items, Seasonal items for Halloween, Christmas, Carnival, Notional Days, Sports etc Products: Party items, Seasonal items for Halloween, Christmas, Carnival, Notional Days, Sports etc
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Key Account Manager-Supply Chain Planner-Sales Administrator
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Sep 2013 - May 2016
1.To follow up products development progress, if the sample has problem, will inform the product development team immediately, and discuss the solutions or improvements. 2.To be responsible for following all customers' orders, the salesman received orders, to arrange related mass production process. During the production, follow up all production processes in the factory, including customer requirements for product packaging and shipment. Once the goods are ready, to arrange the shipment process. To keep informed customers the relevant delivery and update relevant POD. To keep in touch with customer's forwarder, and updated the information to customers for destination customs clearance preparation. 4.To be responsible for the daily business management, sales orders follow-up, dealing with customers the urgent things, problems of complaints, requirements, etc. To maintain the customer relationship management. To coordiate with supply chain team operation in order to meet the customer's needs. To manage the relevant shipment operation process, to ensure that the clients can get the goods on time. 5. To track after-sales service and solve the quality complaints. When there are new products, to propose them to the customer accordingly in order to offer better service and promote the growth of business. 6. To be responsible for the product sales to the area target customers and brand promotion, and collect the payment. To be responsible for the customer demand for products, provide related information to development department, and then advise the related information feedback to customers as soon as possible. 7. The new product market research. To identify and select the target customers, establish, maintain and improve customer relationship. 8. To establish customer database, and constantly increase the customers. At the same time, to develop new customers as well in order to optimize the customers structure. Show less
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English SEO
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Sep 2011 - Aug 2013
To be worked as a English SEO and responsible for submiting the foreign comment, foreign blog, bookmarks, profiles and so on, and edit English article, make the simple Vedio, even find the resource which is about optimizing the website in order to let more people know more about the products. Then to reach the business orders. To be worked as a English SEO and responsible for submiting the foreign comment, foreign blog, bookmarks, profiles and so on, and edit English article, make the simple Vedio, even find the resource which is about optimizing the website in order to let more people know more about the products. Then to reach the business orders.
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Education
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2008 - 2011
Guangdong Songshan Polytechnic College
大专, International Secretary
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