Lauren Hose

Customer Onboarding & Support Specialist at Frello
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Contact Information
us****@****om
(386) 825-5501
Location
Omokoroa, Bay of Plenty, New Zealand, NZ
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Bio

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Credentials

  • Learning to Write Marketing Copy
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Marketing: Copywriting for Social Media
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Social Media Marketing for Small Business
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • Social Media Marketing: Managing Online Communities
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • Content Marketing for Social Media
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Social Media Marketing Foundations
    LinkedIn
    Mar, 2021
    - Nov, 2024

Experience

  • Frello
    • New Zealand
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Onboarding & Support Specialist
      • Mar 2023 - Present

      Frello was previously known as Hello Club & Friendly Manager Frello was previously known as Hello Club & Friendly Manager

  • Hello Club
    • New Zealand
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Onboarding and Support Specialist
      • Mar 2022 - Mar 2023

  • Trustpower
    • New Zealand
    • Utilities
    • 200 - 300 Employee
    • Sales Success Agent
      • Jun 2021 - Mar 2022

      Post-sale customer success and retention activity

    • Channel Support Administrator
      • Jan 2019 - Jun 2021

      Post-sale resolution to assist the customer journey and provide post-sale administration support. A wide range of administrative tasks and data loading across multiple products, using Salesforce, Adobe, Microsoft programs including Word and Excel.

    • Sales Representative
      • Oct 2017 - Jan 2019

      Acquisition of new customers via outbound cold-calling.

Education

  • Yoobee Colleges
    Micro-Credential, Digital Marketing
    2021 - 2021
  • Exercise Academy
    National Certificate in Fitness Level 3, Health and Physical Education/Fitness
    2018 - 2018
  • Toi Ohomai Institute of Technology
    Certificate in Radio Broadcasting
    2015 - 2015
  • Otumoetai College
    2010 - 2014

Community

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