Director of Relocation & Referral Services

• Aug 2019 - Present

As Director of Relocation and Referral Services, Lauren Hodge manages Lake Norman Realty's global affiliation with Leading Real Estate Companies of the World and the Worldwide Employee Relocation Council (ERC). She oversees and facilitates relocation referrals and business development for their corporate partners and affiliated services. In addition, Lauren oversees broker specialist training for Lake Norman Realty’s team of Relocation Specialists, as well as relocation training and orientation for new sales associates. A self-proclaimed perfectionist and enthusiastic leader within Lake Norman Realty, Lauren’s attention to detail for each client referral has resulted in Lake Norman Realty’s relocation department receiving accolades and awards within Leading Companies of the World. Show less

Relocation Coordinator

• Sep 2017 - Aug 2019

Primary contact for broker-to-broker outgoing referrals, maintained relocation department database, performed accounting functions with the processing of referral fees, handled Household Goods services requests, and company representative for Leading Real Estate Companies of the World.

Financial Support Manager & Office Genius

• Feb 2014 - Aug 2019

Branch Office Administrative Support

• Jan 2012 - Feb 2014

Provided administrative support to President, Accountant, and each Broker-In-Charge of Lake Norman Realty’s five office locationsResponsible for maintaining firm-wide real estate transaction files to meet North Carolina State requirementsSupported and collaborated with Transaction Coordinator to maintain an accurate in-house database of all real estate transactionsWrote press releases, responsible for social media contentProduced multiple monthly spreadsheets for recruiting efforts and billing of certain real estate broker expensesMaintained appearance and function of each office locations while monitoring marketing and office supply inventory, ordering, and receivingFacilitated and oversaw maintenance requests, events, and other projects as needed Show less

Bookkeeping Clerk

• Jan 2012 - Aug 2018

Provided general bookkeeping and clerical support to Vice President Maintained accurate customer database, including input of daily customer invoices and accounts receivable Responsible for weekly payroll Performed online credit card processing and weekly bank deposits as needed Provided general bookkeeping and clerical support to Vice President Maintained accurate customer database, including input of daily customer invoices and accounts receivable Responsible for weekly payroll Performed online credit card processing and weekly bank deposits as needed

Receiving Manager

• Feb 2011 - May 2012

Managed receiving of all goods; furniture, lighting, artwork, pottery, accessories Responsible for all product pricing and information Maintained artist consignment records Organized and controlled overstock inventory Developed system for warehouse inventory Interacted with outside vendors, artists, and design clients Assisted with customer sales Managed receiving of all goods; furniture, lighting, artwork, pottery, accessories Responsible for all product pricing and information Maintained artist consignment records Organized and controlled overstock inventory Developed system for warehouse inventory Interacted with outside vendors, artists, and design clients Assisted with customer sales

Internship

• Jun 2010 - Aug 2010

Worked closely with the owner on various projects for outside artists, organized shop’s type cases, greeted guests, answered phone, responsible for Constant Contact updates Worked closely with the owner on various projects for outside artists, organized shop’s type cases, greeted guests, answered phone, responsible for Constant Contact updates