Lauren Hermes

Sales Executive at B&D Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane, Queensland, Australia, AU

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Credentials

  • Developing Your Emotional Intelligence
    LinkedIn
    Apr, 2021
    - Nov, 2024

Experience

    • Australia
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Sales Executive
      • Sep 2022 - Present

    • Australia
    • Retail
    • 200 - 300 Employee
    • Showroom Sales Manager
      • May 2019 - Sep 2022

      I have been an integral part of increasing revenue (and in turn the size of our team) by approximately 56% during my tenure at Coco Republic. I have a strong ethos in building a strong, positive and supportive team dynamic. If you get this foundation right the commercial outcomes for the company will follow. Managing multi sites since our dedicated Outdoor Gallery opened. I have been an integral part of increasing revenue (and in turn the size of our team) by approximately 56% during my tenure at Coco Republic. I have a strong ethos in building a strong, positive and supportive team dynamic. If you get this foundation right the commercial outcomes for the company will follow. Managing multi sites since our dedicated Outdoor Gallery opened.

    • Australia
    • Furniture and Home Furnishings Manufacturing
    • 100 - 200 Employee
    • Showroom Sales Manager
      • May 2015 - May 2019

      Started as a Sales consultant, within 12 months progressed to Manager in Training; December 2017 to May 2019 managing the new North Lakes Showroom to success, before being approached by another company. Most rewarding opportunity was being recognised for and training new Brisbane staff & New Zealand Manager. Understanding different communication styles to drive better results from colleagues but also creating a more personalised & successful customer experience. Started as a Sales consultant, within 12 months progressed to Manager in Training; December 2017 to May 2019 managing the new North Lakes Showroom to success, before being approached by another company. Most rewarding opportunity was being recognised for and training new Brisbane staff & New Zealand Manager. Understanding different communication styles to drive better results from colleagues but also creating a more personalised & successful customer experience.

    • Australia
    • Retail
    • 100 - 200 Employee
    • Acting Manager & Customer Assistant
      • Oct 2013 - Jun 2014

      Sales & customer service All aspects of Inventory control Rostering Achieving store & individual targets Open & close procedures Successfully managing a team including training new staff Sales & customer service All aspects of Inventory control Rostering Achieving store & individual targets Open & close procedures Successfully managing a team including training new staff

    • Australia
    • Truck Transportation
    • 1 - 100 Employee
    • Administration
      • Mar 2012 - Oct 2013

      Payroll Superannuation Accounts Payable & Receivable Invoicing Maintaining rapport with external & internal clients Training administration support roles Payroll Superannuation Accounts Payable & Receivable Invoicing Maintaining rapport with external & internal clients Training administration support roles

    • Australia
    • Retail
    • 700 & Above Employee
    • 2IC / PA
      • Feb 2011 - Nov 2011

      Flooring Department: General showroom duties including customer service & sales Drawing scaled floor plans Quotations Liaising with & scheduling contractors Open & close procedures Rostering Training new staff Personal Assistant to the Franchisee Flooring Department: General showroom duties including customer service & sales Drawing scaled floor plans Quotations Liaising with & scheduling contractors Open & close procedures Rostering Training new staff Personal Assistant to the Franchisee

    • France
    • Hospitality
    • 700 & Above Employee
    • Chef
      • Mar 2010 - Jan 2011

      Leading a small team to run A la carte service 3-4 times per week Organising and running small functions Part of banquet team (large functions 150+ pax) Working within a team to produce menus to meet budget & dietary requirements Training new apprentices Implementation and adherence to current OHE & Food Safety Procedures Leading a small team to run A la carte service 3-4 times per week Organising and running small functions Part of banquet team (large functions 150+ pax) Working within a team to produce menus to meet budget & dietary requirements Training new apprentices Implementation and adherence to current OHE & Food Safety Procedures

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Apprentice Chef
      • Sep 2008 - Mar 2010

      8 months in Pastry Section, managing section 2 days per week 4 months in Cold Larder Section, preparing cold buffet items 6 months in A a Carte, part of a 2 person team serving Restaurant & Room Service menus Part of Function team for large weddings & functions. 8 months in Pastry Section, managing section 2 days per week 4 months in Cold Larder Section, preparing cold buffet items 6 months in A a Carte, part of a 2 person team serving Restaurant & Room Service menus Part of Function team for large weddings & functions.

    • Kitchen Hand
      • Mar 2007 - Sep 2008

      Gained employment after completing voluntary work experience Gained employment after completing voluntary work experience

Education

  • Wollongong High School of the Performing Arts
    7-12
    2003 - 2008
  • TAFE NSW
    Cert 3, Hospitality - Commerical Cookery
    -

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