Lauren Heist
Customer Service Coordinator at Stress Free Corporate Housing- Claim this Profile
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Topline Score
Bio
Credentials
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Certificate in Office Management
Broward College -
Community Association Manager (in progress)
TBD -
Notary Public
Notary Public for the State of Florida
Experience
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Stress Free Corporate Housing
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United States
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Hospitality
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1 - 100 Employee
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Customer Service Coordinator
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Feb 2022 - Present
Builds and strengthens relationships with new and existing tenants. Researches and implements resolutions for escalated issues. Recognized for excellent communication, analytical, and problem-solving skills. Builds and strengthens relationships with new and existing tenants. Researches and implements resolutions for escalated issues. Recognized for excellent communication, analytical, and problem-solving skills.
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Property Manager
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Aug 2021 - Jan 2022
Oversaw, maintained, and inspected all areas in the building and throughout the property. Established and maintained relationships with tenants. Prepared and maintained all records, correspondence, and files. Managed on-site staff, along with vendors and contractor relationships. Worked in conjunction with government agencies to ensure all resident files are in compliance with Federal Government regulations and annual audits with a sense of professionalism and urgency. Oversaw, maintained, and inspected all areas in the building and throughout the property. Established and maintained relationships with tenants. Prepared and maintained all records, correspondence, and files. Managed on-site staff, along with vendors and contractor relationships. Worked in conjunction with government agencies to ensure all resident files are in compliance with Federal Government regulations and annual audits with a sense of professionalism and urgency.
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Equity LifeStyle Properties, Inc.
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United States
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Real Estate
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700 & Above Employee
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Assistant Property Manager
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Oct 2014 - Aug 2021
Collaborated with property manager in budget preparation and execution, building operations, facility maintenance and repair, tenant relations, and project management. Ensured units were ready for agreed move-in date. Contributed and distributed community newsletters, flyers, and pamphlets. Showed unit models and communicated the features and benefits of living in the community. Collaborated with property manager in budget preparation and execution, building operations, facility maintenance and repair, tenant relations, and project management. Ensured units were ready for agreed move-in date. Contributed and distributed community newsletters, flyers, and pamphlets. Showed unit models and communicated the features and benefits of living in the community.
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Administrative Assistant
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Oct 2011 - Oct 2014
Managed a heavy personal calendar and scheduled activities. Organized meetings, managed inventory, and implemented processes and procedures. Maintained strict confidentiality with sensitive information, financial documents, and records. Initiated, planned, executed, monitored, and controlled projects including implementing new processes. Communicated via email and phone with clients, scheduled meetings, filing, faxing, and prepared documentation. Managed a heavy personal calendar and scheduled activities. Organized meetings, managed inventory, and implemented processes and procedures. Maintained strict confidentiality with sensitive information, financial documents, and records. Initiated, planned, executed, monitored, and controlled projects including implementing new processes. Communicated via email and phone with clients, scheduled meetings, filing, faxing, and prepared documentation.
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Education
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University of Phoenix
AA in Information Technology
Community
