Lauren Griffiths-Haverty
Planning Team Leader at Eco2Solar Ltd- Claim this Profile
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English Native or bilingual proficiency
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Bio
Joseph Roche
Lauren Giffiths-Haverty is a motivated, forward thinking Operations Manager with lots of knowledge in her field. Thanks to interpersonal skills she has great relations with both company clients and potential customers. She is not only a reliable and forward thinking Operations Manager but also an inspiring team player. Through the years, we worked on various projects and I was impressed by her manner of doing a great job. I've constantly felt Lauren Giffiths-Haverty was one of the most effective team mates I've ever had the privilege of working with.
Joseph Roche
Lauren Giffiths-Haverty is a motivated, forward thinking Operations Manager with lots of knowledge in her field. Thanks to interpersonal skills she has great relations with both company clients and potential customers. She is not only a reliable and forward thinking Operations Manager but also an inspiring team player. Through the years, we worked on various projects and I was impressed by her manner of doing a great job. I've constantly felt Lauren Giffiths-Haverty was one of the most effective team mates I've ever had the privilege of working with.
Joseph Roche
Lauren Giffiths-Haverty is a motivated, forward thinking Operations Manager with lots of knowledge in her field. Thanks to interpersonal skills she has great relations with both company clients and potential customers. She is not only a reliable and forward thinking Operations Manager but also an inspiring team player. Through the years, we worked on various projects and I was impressed by her manner of doing a great job. I've constantly felt Lauren Giffiths-Haverty was one of the most effective team mates I've ever had the privilege of working with.
Joseph Roche
Lauren Giffiths-Haverty is a motivated, forward thinking Operations Manager with lots of knowledge in her field. Thanks to interpersonal skills she has great relations with both company clients and potential customers. She is not only a reliable and forward thinking Operations Manager but also an inspiring team player. Through the years, we worked on various projects and I was impressed by her manner of doing a great job. I've constantly felt Lauren Giffiths-Haverty was one of the most effective team mates I've ever had the privilege of working with.
Experience
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Eco2Solar Ltd
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United Kingdom
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Planning Team Leader
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Jan 2023 - Present
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UU Services
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United Kingdom
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Jeopardy and Scheduling Manager
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Aug 2022 - Dec 2022
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Openreach
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United Kingdom
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Telecommunications
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700 & Above Employee
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FTTP Planning Manager
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Jul 2021 - Aug 2022
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npower
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United Kingdom
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Utilities
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700 & Above Employee
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Operations Manager - Planning and Jeopardy
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Jul 2020 - Dec 2021
- As Operations Manager I am primarily responsible for the SMART meter in-day delivery (Jeopardy) across England, Scotland and Wales. Providing approximately 650 Meter Operatives with the required support, aiming for a successful SMART install at every customer property - I have been responsible for managing 1 Team Manager, 1 Senior Analyst and 32 Senior Advisors. Conducting monthly appraisals to support with ongoing development, coaching and training - Change Management; responsible for team stabilisation and driving in-day performance whilst customers are migrated to new business platforms whilst npower prepares for closure- Manage strong working relationships with key stakeholders across the business to drive in-day performance contributing to the shared goal of hitting company targets set by OFGEM- Change management; proving stable and consistent leadership throughout working over ayear at home through COVID-19, whilst managing internal changes leading to company closure
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Planning and Jeopardy Team Manager
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Jan 2019 - Jul 2020
- As Planning and Jeopardy Team Manager I was responsible for the planning and in-day of c. 2000 customer appointments daily - Reviewing Operative schedules to maximise travel efficiency and prioritise competing demands that included CEO complaints, and specialist jobs. Geographical/operational risks would be highlighted during the planning stages, to increase the chances of a successfulinstallation in-day when handed over to Jeopardy- Recruit, retain and train high calibre staff that reflect npower’s core values, whilst creating a culture where wellbeing matters and good performance is recognised
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Senior Advisor
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Nov 2018 - Jan 2019
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Customer Service Advisor
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Aug 2017 - Nov 2018
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French Connection
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United Kingdom
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Retail
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700 & Above Employee
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Store Manager
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Sep 2015 - Oct 2016
- Direct line Management of 1 Assistant Manager, 1 Supervisor and 16 Sales Assistants. This involved holding regular appraisals, monitoring personal KPI’s and driving development - Responsible for controlling, managing and minimising all controllable costs efficiently through payroll, stock loss and store inventory budgets - Direct line Management of 1 Assistant Manager, 1 Supervisor and 16 Sales Assistants. This involved holding regular appraisals, monitoring personal KPI’s and driving development - Responsible for controlling, managing and minimising all controllable costs efficiently through payroll, stock loss and store inventory budgets
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French Connection
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United Kingdom
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Retail
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700 & Above Employee
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Concession Manager
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Apr 2014 - Jun 2015
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Tommy Hilfiger
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Netherlands
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Retail Apparel and Fashion
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700 & Above Employee
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Customer Assistant
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Nov 2011 - Apr 2014
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Education
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2007 - 2013
Droitwich Spa High School and Sixth Form Centre
Btec Business and Entrepreneurship, A-Level Psychology, A-Level Leisure Studies -
2008 - 2012
Droitwich Spa High School
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