Experience

Fivestars by SumUp

• United States
• Financial Services
• 100 - 200 Employee

• Senior Manager, Enterprise Customer Success

  • Sep 2017 - Jan 2023

  Denver, Colorado

• Enterprise Customer Success Manager

  • Feb 2017 - Aug 2017

  Denver, Colorado Customer success manager focused on on-boarding all national sales accounts. Responsible for strategizing and project managing the implementation of new accounts as well as managing relationships with client executives. Also responsible for managing cross department relationships and internal communication to drive success for our customers.

• Outside Sales City Manager

  • Jul 2015 - Jan 2017

  Greater Denver Area Managed the Colorado team of outside sales representatives to expand Fivestars loyalty and customer engagement solutions to all small to medium size businesses in CO.

• Senior Sales Representative and Consultant

  • Oct 2013 - Jun 2015

  Greater Denver Area FiveStars is a consumer identity platform that personalizes commerce in the real world by harnessing the power of big data, predictive analytics, and cloud-based marketing automation. Our vision is to make offline transactions as personalized as they are online by building a ubiquitous software platform at the merchant point-of-sale. In two years, we've gone from two guys in a garage to serving thousands of merchants and tracking over $200M in transaction data from millions of users… Show more FiveStars is a consumer identity platform that personalizes commerce in the real world by harnessing the power of big data, predictive analytics, and cloud-based marketing automation. Our vision is to make offline transactions as personalized as they are online by building a ubiquitous software platform at the merchant point-of-sale. In two years, we've gone from two guys in a garage to serving thousands of merchants and tracking over $200M in transaction data from millions of users. We've raised $19M in funding from top tier investors like Lightspeed, DCM, and Y-Combinator and built a world-class team that includes ex-McKinsey consultants specializing in customer engagement, the former Head of Global SMB Marketing from Facebook, the Lead Designer of iBooks from Apple, the Director responsible for big data product strategy from Capital One, senior platform developers from Zynga, an adventure-seeking tour guide, two Ph.Ds in theoretical physics and biomedical engineering, multiple marathoners, and two ukulelists. Visit www.fivestars.com.



Mental Health America of Colorado

• Public Policy Intern

  • Jan 2013 - May 2013

  Denver, Colorado Research national budget and legislative issues, Research state legislative policies and budgets, Research data and statistics on mental health, Attend state committee hearings, Attend public policy committee hearings,Data entry for legislative alerts, Work with public policy and advocacy specialists, meet with state and local legislators, attend meetings with the Office of Behavioral Health



Savvy on Pearl

• Sales Associate

  • Jul 2011 - Sep 2012

  Boulder, CO Price Assessment and inventory maintenance, Customer service



Pitaya

• Sales Associate

  • Feb 2010 - Sep 2011

  Boulder, Colorado Maintained and restocked inventory, Provided customer service