Experience

Metso Outotec

• Finland
• Machinery Manufacturing
• 700 & Above Employee

• Distribution Center Support Manager

  • Feb 2021 - Present



Outotec

• Finland
• Mining
• 700 & Above Employee

• Order Execution Supervisor

  • Sep 2019 - Feb 2021

• Customer Support Specialist - Order Execution

  • Oct 2018 - Sep 2019

  SAP Super User and Spare Parts process expert. Trainer for all new Spare Parts staff members. Data analysis, local reporting and support in Supplier Forward Purchasing Agreements (FPA) Local supplier owner and point of contact, handles purchases orders and expedites of these.

• Customer Support Specialist - Quote and Order Management

  • Apr 2017 - Oct 2018

  SAP & Dynamics Super User across all functions in Spare Parts from customer quotes, purchasing, invoice and dispatch. Coordinator for Customer Forward Purchasing Agreements (FPA's) and responsible for training new staff.

• Quote and Order Management Specialist

  • Apr 2015 - Apr 2017

  Handled customer quotes and sales orders within SAP and workflow tools. Dealing with both local and global customers.

• OPAL Deployment Manager - Spare Parts

  • Jan 2014 - Mar 2015

  Deployment Manager for all OPAL processes & systems relating to Spare Parts. SAP Super User - SD Module, change leader, gap analysis, testing and implementing.

• Business Administrator

  • Jan 2012 - Jan 2015

  Business Analysis, creating reports, support for SAP, support for Maximo workflow tool, travel organization, general administration support.

• Administrative Assistant

  • Nov 2010 - Jan 2012

  General Spare Parts administration task support

• ICT Administration Assistant - Part Time

  • Dec 2008 - Nov 2010

  Administration support for ICT teamMaintaining databasesPlacing Orders on SuppliersAuthorizing Invoices for paymentOrganize team meetingsOrganize travelOrganize general administration tasks for the team

• Part Time Receptionist

  • Dec 2007 - Nov 2010

  Answering phone calls, scanning of invoices for payment, customer service



Michael May / Paper Print Direct / Techno Papers

• Office Junior & Receptionist

  • Nov 2005 - Sep 2007

  My first job My responsibilities were: Receptionist Customer Service Receiving Orders from Customers Placing Orders on Suppliers General Administration Support for the office My first job My responsibilities were: Receptionist Customer Service Receiving Orders from Customers Placing Orders on Suppliers General Administration Support for the office