Lauren McMenamin

Lab Customer Service at VSP Australia
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Contact Information
us****@****om
(386) 825-5501
Location
AU

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Experience

    • Australia
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Lab Customer Service
      • Sep 2018 - Present

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Retail Supervisor
      • Jun 2017 - Aug 2018

    • Optical Assistant
      • Aug 2014 - Aug 2018

      My position as an Optical Assistant entails maintaining a high level of customer service throughout a customers journey at Specsavers.My responsibilities include pre-testing customers before seeing the optometrist, frame styling, visual merchandising to standards set by retail standards, ordering stock such as cases, accessories etc, being a contact lens associate and dispensing; single vision lenses, multifocal lenses, safety glasses and high index lenses.This position also requires a high level of understanding in regards to health funds along with the use of a hicaps machine to process health funds, eftpos and cash.As a part of the visual merchandising team this means ensuring the store looks fantastic to the customer from merchandising frames to the POS installments. Being a part of this team requires attention to detail to be able to keep the store above the retail standards set by the company. Show less

    • Backstage Assistant
      • Apr 2013 - Apr 2017

      During the event weekend this position includes the bump in, setting up backstage rooms, designing backstage rooms as planned, preparing riders and distributing riders, maintaining a high level of communication for artists and artist managers, monitoring rider stock and radio use.

    • Front Gate Team
      • Apr 2016 - Apr 2016

      One day event held in Canberra, this year as a member of the front gate team I was the first point of call for guests of the festival, meeting and greeting them, helped with bag checking and worked closely with security to ensure all patrons were entering the festival safely.

    • Australia
    • Events Services
    • 1 - 100 Employee
    • Front Gate Team
      • Sep 2016 - Sep 2016

      Flight Facilities X Sydney Symphony Orchestra front gate team. In this position I scanned tickets for attendees, ensured attendees entered the event promptly and safely and distributed wristbands. Flight Facilities X Sydney Symphony Orchestra front gate team. In this position I scanned tickets for attendees, ensured attendees entered the event promptly and safely and distributed wristbands.

    • Currency Trader
      • May 2016 - May 2016

      At the great Australian Beer Spectapular I was in a currency sales role transferring cash & eftpos purchases to a currency card using Glownet facilities. The role included cash and eftpos handling, meeting and greeting attendees and processing refunds via cash and eftpos also. At the great Australian Beer Spectapular I was in a currency sales role transferring cash & eftpos purchases to a currency card using Glownet facilities. The role included cash and eftpos handling, meeting and greeting attendees and processing refunds via cash and eftpos also.

    • Events Services
    • 1 - 100 Employee
    • Event Volunteer
      • Apr 2016 - Apr 2016

    • Australia
    • Movies, Videos, and Sound
    • Event Volunteer
      • Apr 2016 - Apr 2016

      Assisting with set up of the AV for the Hijinks fashion show, ensuring the catwalk was safely in place for guests and MC's to use. Meeting and greeting attendees and offering information on the night, help with directions and taking photos in the photo booth. End of evening bump out of the AV gear, venue clean up and catwalk break down. Assisting with set up of the AV for the Hijinks fashion show, ensuring the catwalk was safely in place for guests and MC's to use. Meeting and greeting attendees and offering information on the night, help with directions and taking photos in the photo booth. End of evening bump out of the AV gear, venue clean up and catwalk break down.

    • Event Volunteer
      • Feb 2016 - Feb 2016

      -Box Office -Site Set up -Cash & Eftpos Handling -Oztix Sales -Box Office -Site Set up -Cash & Eftpos Handling -Oztix Sales

    • Event Volunteer
      • Feb 2016 - Feb 2016

      This role included meeting and greeting guests arriving to the event, being on the info booth and providing answers to any queries, set up of the event, setting chairs and tables out and helping the festival florist arrange her floral arrangements. This role included meeting and greeting guests arriving to the event, being on the info booth and providing answers to any queries, set up of the event, setting chairs and tables out and helping the festival florist arrange her floral arrangements.

    • Event Volunteer
      • Feb 2016 - Feb 2016

      This event role included bump in, setting up marquee areas for guests, directing vendors to their areas, traffic control and the organising of goodie bags. This event role included bump in, setting up marquee areas for guests, directing vendors to their areas, traffic control and the organising of goodie bags.

    • Merchandiser
      • Jun 2013 - Dec 2014

      Being a Mix Apparel Merchandiser meant keeping to the merchandising plans set by Mix Apparel via its parent company Coles, styling customers, ensuring the availability of stock, communicating with Coles staff and unpacking and accounting for new stock. Being a Mix Apparel Merchandiser meant keeping to the merchandising plans set by Mix Apparel via its parent company Coles, styling customers, ensuring the availability of stock, communicating with Coles staff and unpacking and accounting for new stock.

    • Australia
    • Retail
    • 700 & Above Employee
    • Customer Service
      • Sep 2010 - Dec 2014

      My responsibilities working at coles included manning the checkouts, handling customer transactions through cash, gift card and eftpos means, and handling customer queries and complaints. My responsibilities working at coles included manning the checkouts, handling customer transactions through cash, gift card and eftpos means, and handling customer queries and complaints.

    • Australia
    • Entertainment Providers
    • 1 - 100 Employee
    • Bar Staff
      • Apr 2012 - Apr 2012

      Handling cash and eftpos, preparing drinks and adhering to safe food and drink practises. Handling cash and eftpos, preparing drinks and adhering to safe food and drink practises.

  • Big Splash Waterpark
    • Canberra, Australia
    • Administrative Assistant
      • Oct 2010 - Apr 2011

Education

  • College of Event Management
    Diploma of Event Management
    2016 - 2016
  • Canberra Institute of Technology
    Cert IV
    2013 - 2013
  • University of Canberra
    Bachelor of Marketing Management

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