Experience

City of Cocoa Beach

• United States
• Government Administration
• 1 - 100 Employee

• Digital Communications Coordinator

  • Oct 2020 - Present

  Maintain City's digital platforms to include, but not limited to, website, citizen engagement programs, and social media platforms. Create digital content to notify, increase awareness, and educate residents on City happenings on various digital platforms. Monitor the City of Cocoa Beach's public-facing web environment utilizing web monitoring software and analytics to ensure compliance with accessibility standards. Provides guidance and/or remediation in relation to… Show more Maintain City's digital platforms to include, but not limited to, website, citizen engagement programs, and social media platforms. Create digital content to notify, increase awareness, and educate residents on City happenings on various digital platforms. Monitor the City of Cocoa Beach's public-facing web environment utilizing web monitoring software and analytics to ensure compliance with accessibility standards. Provides guidance and/or remediation in relation to Section 508 compliance and digital accessibility. Remediate the City of Cocoa Beach website content, including documents and forms, to ensure compliance with accessibility standards. Provides recommendations for remediation and/or mitigates problems by fixing identified accessibilities when possible. Perform accessibility evaluations for websites and applications under consideration for purchase and deployment when possible. Identify, implement, and oversee tools for monitoring website accessibility.

• Information Technology Support Coordinator

  • Oct 2014 - Present

  Provides administrative support to the Director and other technical support personnel. Responsible for coordinating all supportive services via helpdesk management portal. Assists in screening calls and visitors, answering inquiries and providing information and assistance. Maintains inventory of all computer equipment and assists the Finance department as necessary with reconciling fixed assets equipment records. Obtains competitive pricing for products, orders equipment and… Show more Provides administrative support to the Director and other technical support personnel. Responsible for coordinating all supportive services via helpdesk management portal. Assists in screening calls and visitors, answering inquiries and providing information and assistance. Maintains inventory of all computer equipment and assists the Finance department as necessary with reconciling fixed assets equipment records. Obtains competitive pricing for products, orders equipment and services, and checks delivery schedules and status. Assists in preparation of department budget and monitoring compliance to budget. Processes purchase requisitions, purchase orders, and invoice payments for equipment and services including telecommunications services and equipment, maintenance contracts, and other support services. Monitors cost of services to identify billing errors or variations in usage. Monitors and orders supplies and schedules maintenance work on copiers, printers, fax machines, and other electronic equipment. Coordinates scheduling of IT training rooms, facilities, and maintains system for loaning equipment to departments. Coordinates training opportunities between City staff and the IT staff and/or external vendors on City software applications and general computing topics. Coordinates payroll processing for the IT Department. Supervises and participates in the preparation of daily, special, and periodic plans and reports. Maintain City's digital platforms to include, but not limited to, website, citizen engagement programs, and social media platforms. Create content to notify, increase awareness, and educate residents on city happenings on various digital platforms. Other special projects assigned by the IT Director. Performs other related work as required.

• Administrative Specialist - IT Department

  • Oct 2013 - Sep 2014



HomeWatch Caregivers of Orlando

• Office Manager

  • Nov 2012 - Jun 2013

  Scheduling caregivers, keeping schedule up-to-date and accurate, matching caregivers with clients Assisting in the hiring of caregivers - including interviewing, orientations/training, verifying I9 documents, submitting online and assist in background checks, conduct reference checks. Payroll coordination and disbursement Bookkeeping - weekly invoicing to clients and filing reimbursements with insurance providers, tracking expenses on QuickBooks, run and… Show more Scheduling caregivers, keeping schedule up-to-date and accurate, matching caregivers with clients Assisting in the hiring of caregivers - including interviewing, orientations/training, verifying I9 documents, submitting online and assist in background checks, conduct reference checks. Payroll coordination and disbursement Bookkeeping - weekly invoicing to clients and filing reimbursements with insurance providers, tracking expenses on QuickBooks, run and distribute financial reports and other performance metrics. Ordering supplies, typing letters, preparing postcards/packages, and completing mailings. Sales Support - update and maintain website, e-newsletter, and social networking pages. Maintain on-site collateral, assess needs of internal staff, and order marketing material. Answer business phones: lead, client, and caregiver assistance. Show less Scheduling caregivers, keeping schedule up-to-date and accurate, matching caregivers with clients Assisting in the hiring of caregivers - including interviewing, orientations/training, verifying I9 documents, submitting online and assist in background checks, conduct reference checks. Payroll coordination and disbursement Bookkeeping - weekly invoicing to clients and filing reimbursements with insurance providers, tracking expenses on QuickBooks, run and… Show more Scheduling caregivers, keeping schedule up-to-date and accurate, matching caregivers with clients Assisting in the hiring of caregivers - including interviewing, orientations/training, verifying I9 documents, submitting online and assist in background checks, conduct reference checks. Payroll coordination and disbursement Bookkeeping - weekly invoicing to clients and filing reimbursements with insurance providers, tracking expenses on QuickBooks, run and distribute financial reports and other performance metrics. Ordering supplies, typing letters, preparing postcards/packages, and completing mailings. Sales Support - update and maintain website, e-newsletter, and social networking pages. Maintain on-site collateral, assess needs of internal staff, and order marketing material. Answer business phones: lead, client, and caregiver assistance. Show less


Wesley Child Development Center
• United States
• 1 - 100 Employee
• Assistant Teacher

  • Jan 2009 - Nov 2012

Personal Consultant
• Portugal
• Business Consulting and Services
• Grant Writer

  • Aug 2007 - Apr 2008

Orlando Science Center
• United States
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee
• Birthday Coordinator

  • 2005 - 2006