Lauren Deeny

Business Account Executive at GettingPersonal.co.uk
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Location
Manchester, England, United Kingdom, GB

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Rachael Tynan

I have had the pleasure of working with Lauren for a little over 3 years now and sitting behind her, I've saw how much she has grown within and outside of her role at GP. Ensuring customers are number one at all times she provides the best end to end service and will go out of her way to see projects are delivered on time and in full. Lauren is not afraid of hard work and will often stay outside of her working hours to finish a job and help out other team members and suppliers. Juggling many projects at any one time, Lauren has a strong attention to detail and is able to organise herself so that nothing suffers. A key asset to the team and always up for a laugh!

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Experience

    • United Kingdom
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Business Account Executive
      • Feb 2017 - Present

      - Manage new and existing business accounts- Develop opportunities to grow the portfolio of business customers- Maintain positive relationships with customers to maximise future business- Provide accurate, timely and competitive quotes to business customers- Work closely with the B2B Manager to manage the supply chain process- Liaise and manage external suppliers throughout the buying cycle and negotiate to secure better lead times and pricing where necessary - Ensure that all orders are delivered accurately, on time and to the specified brief - Deliver a first class customer experience

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Customer Service Advisor/Sales Assistant
      • Mar 2010 - Jan 2017

      - Daily liaison with customers and attending to their specific requirements- Preparing and assisting main florists in corporate events, wedding and funerals- Mentoring new staff on the requirements of their role- Floristry preparation i.e., shop and window dressage, updating and maintaining our social media platforms - Daily liaison with customers and attending to their specific requirements- Preparing and assisting main florists in corporate events, wedding and funerals- Mentoring new staff on the requirements of their role- Floristry preparation i.e., shop and window dressage, updating and maintaining our social media platforms

    • United Kingdom
    • Real Estate
    • Administrative Assistant
      • Jun 2010 - Jan 2012

      - Database management via Microsoft Excel, Word and Outlook- Managing databases for current and prospective customers- Recording sales activity and scheduling customer follow ups- Handling customer service through telephone and email- Managing critical timelines to ensure delivery of final product - Database management via Microsoft Excel, Word and Outlook- Managing databases for current and prospective customers- Recording sales activity and scheduling customer follow ups- Handling customer service through telephone and email- Managing critical timelines to ensure delivery of final product

Education

  • Sheffield Hallam University
    Bachelor of Science - BS, Psychology
    2012 - 2015
  • Wellington Sixth Form
    2010 - 2012

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