Lauren Cruise
Commercial Sales Support at Skheme- Claim this Profile
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Bio
Experience
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Skheme
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Australia
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Glass, Ceramics and Concrete Manufacturing
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1 - 100 Employee
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Commercial Sales Support
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May 2023 - Present
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Roaman AUS
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Australia
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Wellness and Fitness Services
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Brand Manager
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Nov 2020 - Jun 2023
- Taking brand ownership and devising the brand strategy, including the setting of style guides, brand guidelines, brand vision etc - Brainstorm product development, pricing and executing new product launches - Main point of contact for business - Formulating and implementing policies and plans - Develop and implement risk assessments and crisis management plans to avoid and control damage to the company’s reputation - Taking brand ownership and devising the brand strategy, including the setting of style guides, brand guidelines, brand vision etc - Brainstorm product development, pricing and executing new product launches - Main point of contact for business - Formulating and implementing policies and plans - Develop and implement risk assessments and crisis management plans to avoid and control damage to the company’s reputation
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AMR Hair & Beauty Supplies
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Australia
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Retail
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1 - 100 Employee
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Brand Coordinator
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Aug 2020 - Jun 2023
- Driving sales of the website - Managing and executing promotional campaigns - Providing analytics and store traffic reports - Ensuring excellent customer service by addressing and ensuring the timely matter of customer issues or complaints - Executing new ideas and designs for the website - Inventory analysis and product ordering - Dispatch orders within a specific timeframe to ensure customer satisfaction - Maintain reviews and Yotpo questions - SEO and domain authority maintenance - Strategise, create and edit content for social platforms - Manage and execute weekly content for all social platforms - Build relationships with influencers/Seek new influencers and negotiate budgets Experience in: - Shopify/Shopify Plus - Smartfreight / Shippit - Later / Asana - Instagram / Facebook / Canva / TikTok - Microsoft Office - Ahrefs - Google Analytics Show less
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Forever New
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South Africa
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Retail
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1 - 100 Employee
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Store Manager
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Dec 2017 - Aug 2020
- Management of team under 25 - Customer service - Reporting - KPI management and upkeep - Roster work - Product placement and merchandising- Stock replishment duties - Store launches - Stocktake duties - Excess stock upkeep - Stock management
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Sales Assistant
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Aug 2015 - Dec 2017
- Customer service - Opening and closing of store - Shift supervisor experience - Visual Merchandising- Store launches - Unpacking Stock
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Coco Cubano
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Food and Beverage Services
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1 - 100 Employee
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Waitress
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2013 - 2015
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Hog's Breath Cafe Australia Pty Ltd
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Australia
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Restaurants
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100 - 200 Employee
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Waitress
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2012 - 2013
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Education
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Western Sydney University
Bachelor's degree, Sports and Exercise