Lauren Cruise

Commercial Sales Support at Skheme
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU

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Bio

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Experience

    • Australia
    • Glass, Ceramics and Concrete Manufacturing
    • 1 - 100 Employee
    • Commercial Sales Support
      • May 2023 - Present
    • Australia
    • Wellness and Fitness Services
    • Brand Manager
      • Nov 2020 - Jun 2023

      - Taking brand ownership and devising the brand strategy, including the setting of style guides, brand guidelines, brand vision etc - Brainstorm product development, pricing and executing new product launches - Main point of contact for business - Formulating and implementing policies and plans - Develop and implement risk assessments and crisis management plans to avoid and control damage to the company’s reputation - Taking brand ownership and devising the brand strategy, including the setting of style guides, brand guidelines, brand vision etc - Brainstorm product development, pricing and executing new product launches - Main point of contact for business - Formulating and implementing policies and plans - Develop and implement risk assessments and crisis management plans to avoid and control damage to the company’s reputation

    • Australia
    • Retail
    • 1 - 100 Employee
    • Brand Coordinator
      • Aug 2020 - Jun 2023

      - Driving sales of the website - Managing and executing promotional campaigns - Providing analytics and store traffic reports - Ensuring excellent customer service by addressing and ensuring the timely matter of customer issues or complaints - Executing new ideas and designs for the website - Inventory analysis and product ordering - Dispatch orders within a specific timeframe to ensure customer satisfaction - Maintain reviews and Yotpo questions - SEO and domain authority maintenance - Strategise, create and edit content for social platforms - Manage and execute weekly content for all social platforms - Build relationships with influencers/Seek new influencers and negotiate budgets Experience in: - Shopify/Shopify Plus - Smartfreight / Shippit - Later / Asana - Instagram / Facebook / Canva / TikTok - Microsoft Office - Ahrefs - Google Analytics Show less

    • South Africa
    • Retail
    • 1 - 100 Employee
    • Store Manager
      • Dec 2017 - Aug 2020

      - Management of team under 25 - Customer service - Reporting - KPI management and upkeep - Roster work - Product placement and merchandising- Stock replishment duties - Store launches - Stocktake duties - Excess stock upkeep - Stock management

    • Sales Assistant
      • Aug 2015 - Dec 2017

      - Customer service - Opening and closing of store - Shift supervisor experience - Visual Merchandising- Store launches - Unpacking Stock

    • Food and Beverage Services
    • 1 - 100 Employee
    • Waitress
      • 2013 - 2015
    • Australia
    • Restaurants
    • 100 - 200 Employee
    • Waitress
      • 2012 - 2013

Education

  • Western Sydney University
    Bachelor's degree, Sports and Exercise
    2013 - 2015

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