Senior Event Manager

• Nov 2021 - Present

Creative Development and Operations Director

• Sep 2015 - Nov 2021

- Manage 30+ overlapping programs annually with $5M in revenue ranging from 20 to 2,000 attendees- Coordinate with client to confirm project objectives and brand components- Supervise all events, catering, tour programs, teambuilding, transportation systems, and other contractual program elements- Track complex budgets and invoicing for clients while negotiating contracts and executing payment submissions to vendors- Conceptualize inclusive event designs and identify opportunities to create branding touchpoints within budget- Develop project timelines, secure necessary permitting, and work cross-functionally with vendors, venues, and clients to plan and execute logistics for multi-day events- Responsible for onsite logistics, manage staffing, and vendors- Ensure company-wide creative standards are upheld while achieving the client's vision and brand- Provide tactful logistical and financial counsel, creating opportunities that supplement future growth

Account Manager

• Jun 2012 - Sep 2015

- Demonstrated adaptability to perform a sales role or creative services role as directed- Developed and maintained regularly updated program documents, including event calendar, invoicing, contacts and staff scheduling- Actively researched and developed custom experiences, latest venues and restaurants, and rental/fabrication trends- Created event collateral including signage, attendee correspondence, programming, invitations, and menus

Event Assistant

• Sep 2011 - Mar 2012

- Produced and implemented a master ticketing and sales database for over 2,000 entries- Assembled 50 auction items and coordinated shipments from 200 wineries across the country- Successfully managed multiple working teams of volunteers (25 total) over a two day period- Performed as an overall Brand Ambassador and Event Liaison with service industries, venues, and guests - Produced and implemented a master ticketing and sales database for over 2,000 entries- Assembled 50 auction items and coordinated shipments from 200 wineries across the country- Successfully managed multiple working teams of volunteers (25 total) over a two day period- Performed as an overall Brand Ambassador and Event Liaison with service industries, venues, and guests

Packet Pickup Lead Coordinator

• Jan 2011 - May 2011

- Oversee all PPU areas and troubleshoot any problems that may occur while checking in 7,500 athletes- Delegate and supervise 60 volunteers to assist support staff distribute timing tags, bib numbers- Promote event in local area through flyer posting, social media, and Wildflower gear - Oversee all PPU areas and troubleshoot any problems that may occur while checking in 7,500 athletes- Delegate and supervise 60 volunteers to assist support staff distribute timing tags, bib numbers- Promote event in local area through flyer posting, social media, and Wildflower gear

Auction Chair

• Sep 2010 - Feb 2011

- Solicit, organize and style 50 silent and live auction packages- Accumulated $27,000 in donations for the RPTA Department- Produced multi-media presentation of event theme and RPTA department - Solicit, organize and style 50 silent and live auction packages- Accumulated $27,000 in donations for the RPTA Department- Produced multi-media presentation of event theme and RPTA department

Front Desk Agent

• Jun 2010 - Oct 2010

- Provided guests fast, friendly and efficient service to create loyal and happy customers- Aware of pertinent information related to each group and when and where meetings will be held- Achieved sales targets through utilization of up-selling techniques to maximize revenue - Provided guests fast, friendly and efficient service to create loyal and happy customers- Aware of pertinent information related to each group and when and where meetings will be held- Achieved sales targets through utilization of up-selling techniques to maximize revenue

Special Event Intern

• Sep 2009 - Dec 2009

- Produced a holiday event for over 300 attendees, including dinner, activities and amenities- Conceptualized a "Carnival" theme and designed all event aspects to provide a child friendly atmosphere- Completed all the above tasks on schedule and within budget constraints - Produced a holiday event for over 300 attendees, including dinner, activities and amenities- Conceptualized a "Carnival" theme and designed all event aspects to provide a child friendly atmosphere- Completed all the above tasks on schedule and within budget constraints

Guest Relations Coordinator

• Jun 2008 - Sep 2009

- Frequently requested to assist Club management with special projects and tasks- Register members and resort guests, providing a tour of facilities to every first time guest- Completing daily staff, member, guest and resort information reports - Frequently requested to assist Club management with special projects and tasks- Register members and resort guests, providing a tour of facilities to every first time guest- Completing daily staff, member, guest and resort information reports

In Room Dining Coordinator, Pool Attendant

• May 2007 - Mar 2008

- Received promotion within 4 weeks of employment- Managed daily amenities to ensure on time and accuracy of deliveries, average 150 rooms per day- Ensured that Four Seasons brand standards of customer service were consistently maintained- Developed and implemented new ideas for seasonal amenities with the kitchen and bakery staff - Received promotion within 4 weeks of employment- Managed daily amenities to ensure on time and accuracy of deliveries, average 150 rooms per day- Ensured that Four Seasons brand standards of customer service were consistently maintained- Developed and implemented new ideas for seasonal amenities with the kitchen and bakery staff