Account Manager

• Aug 2021 - Present

As an Account Manager at a marketing agency and production studio, I am responsible for overseeing our relationships with clients. This involves maintaining regular communication, understanding their goals and objectives, and ensuring that projects are delivered on time and within budget. I serve as the primary point of contact for clients and work to resolve any issues that may arise, always striving for customer satisfaction. I also manage the budget and resources for projects and collaborate with internal teams to make sure projects are executed effectively and efficiently. My role requires strong communication, organizational, and interpersonal skills, as well as a deep understanding of the marketing and production industry. Show less

Outlet Manager

• May 2019 - Oct 2021

As an Outlets Manager at a luxury boutique hotel, I am the head of all food and beverage operations, ensuring that guests receive exceptional service and cuisine. I oversee a team of servers, bartenders, and culinary staff, providing guidance and support to ensure they deliver a memorable experience for each guest. I also work closely with our Executive Chef to develop menus, manage inventory, and ensure that all outlets are profitable. My role requires a keen attention to detail, a passion for the hospitality industry, and excellent leadership and communication skills. I am constantly striving to exceed guest expectations and ensure that our hotel remains at the forefront of the luxury hospitality market. Show less

Front Office Manager

• Sep 2018 - Sep 2019

As a Front Office Manager at a luxury boutique hotel, I am responsible for overseeing the hotel's front desk operations and ensuring that guests have a smooth and memorable experience from the moment they arrive. I manage a team of front desk agents, bellhops, and concierges, providing guidance and training to ensure they deliver top-notch service. I am also responsible for managing the guest room inventory, overseeing the check-in and check-out processes, and resolving any guest concerns or issues. My role requires a strong attention to detail, excellent customer service skills, and the ability to think on my feet in fast-paced environments. I am dedicated to creating a welcoming atmosphere for all guests and ensuring that the hotel's reputation for luxury and hospitality is upheld at all times. Show less

Front Desk Supervisor

• Sep 2018 - Nov 2018

Front Desk Associate

• Aug 2018 - Oct 2018

Bartender

• Mar 2018 - Jul 2018

As a Bartender at a luxury boutique hotel, I am responsible for creating a welcoming and memorable experience for guests by providing exceptional service and crafting delicious cocktails. I work closely with the bar and culinary teams to ensure that guests receive top-notch food and beverage experiences, whether they are sitting at the bar or enjoying a meal in the restaurant. I am knowledgeable about our menu offerings and am able to recommend and prepare a variety of drinks to suit each guest's tastes. My role requires excellent customer service skills, a passion for the hospitality industry, and a strong attention to detail. I am constantly striving to exceed guest expectations and ensure that the hotel's reputation for luxury and hospitality is upheld at all times. Show less

Vice President

• Jan 2017 - Dec 2017

As the Vice President of Sorority Recruitment Counselors (SRCs) for the Panhellenic Council, I have a vital role in overseeing the recruitment process for over 500+ women. I serve as a mentor and guide for the 28 women I selected and trained to be SRCs, who then serve as counselors during primary recruitment. As a co-chair of recruitment, I work closely with my team to develop plans for events and marketing experiences that will attract and engage potential new members. My position requires strong leadership skills, a passion for mentorship and personal development, and an understanding of the recruitment process and the sorority experience. I am committed to helping SRCs deliver a positive, meaningful recruitment experience for all participants and to fostering a welcoming and inclusive environment for all those involved. Show less

Early Childhood Teacher

• Nov 2016 - Apr 2017

As an Early Childhood Development Teacher, I have the privilege of working with young children at a crucial time in their development. I am responsible for creating a safe and supportive learning environment that fosters their physical, social, emotional, and cognitive growth. This includes planning and delivering age-appropriate lessons and activities, monitoring individual progress, and communicating with parents and guardians to keep them informed and involved in their child's education. My role requires a deep understanding of child development, excellent classroom management skills, and the ability to form positive relationships with young children and their families. I am passionate about helping children reach their full potential and am dedicated to providing a supportive and nurturing environment that inspires a love of learning and discovery. Show less

Student Coordinator

• Apr 2016 - Apr 2017

As a Student Coordinator for the Emerging Leaders Program at UNC Charlotte, I play a critical role in fostering the personal and professional development of students on campus. I am responsible for overseeing the program's day-to-day operations and ensuring that participants have a meaningful and impactful experience. This includes planning and executing events and workshops, serving as a mentor and coach to participants, and promoting the program to the wider student body. My role requires excellent organizational and interpersonal skills, a passion for student development, and the ability to work effectively with a team. I am dedicated to providing students with the resources and support they need to become confident and effective leaders, and to fostering a positive and inclusive community at UNC Charlotte. Show less

Summer Intern

• May 2015 - Aug 2015