Experience

Continuus Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior BI Engineer

  • Oct 2019 - Present

  I assist with development of client facing reporting, requiring maintaining & transforming datasets with the use Alteryx and extensive report building in Microsoft SQL Server Report Builder. Each project begins with developing an understanding of the client’s needs and the available data to improve insights and efficiency. I’ve learned from experience to anticipate the next question and to work with clients to help them see the possibilities in their data. Often, clients don’t know what questions to ask because they haven’t had the opportunity to see how their data can be blended to easily yield useful information. My job is to show them. Key accomplishments: • Optimized Alteryx workflows and SQL queries for client, taking performance from 20 minutes down to 1 minute. • Coordinated requests from upper level management and key stakeholders to create and enhance the automated reporting model while balancing time and available resources.



Johnson Controls

• Ireland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Data Analyst, Marketing

  • Jan 2018 - Oct 2019

  Led the creation of an end to end data reporting and analysis process for the Marketing Department. Assisted in training all levels of marketers on the importance of data and how to ensure their campaigns were appropriately tracked. Trained and managed interns and entry level analysts to ensure their work aligned to strategic goals, while developing a strong understanding of the underlying data of Salesforce, Pardot, Google Analytics, and various Social Media platforms. Key Accomplishments: • Worked with management to prioritize and deploy a reporting strategy was developed in accordance with department priorities and system data availability. Supported individual projects within this strategy as a developer, business analyst, and project manager.• Developed dashboards that highlighted multiple types of data quality issues to reduce manually resolving issues and ensuring the quality of the data reported to CEO was as accurate. • Assisted IT with modeling Salesforce data from multiple customized instances to facilitate the creation of one stop marketing funnel reporting for the global marketing department.

• Data Analyst, Controls & Digital Solutions

  • Mar 2016 - Dec 2017

  Blended and analyzed data from a variety of source systems using SQL Server, Tableau, and Excel to create dashboards and files through collaboration with sales, marketing, and operational departments. Team expert on the third-party data available through Dun & Bradstreet used for identifying, targeting, and understanding the field sales customer base. Responsible for hiring and training interns. Key Accomplishments: • Created a tool that allowed the users to identify the location and metadata required to estimate energy savings of Rooftop Units on a national customer basis. This allows the customer and sales team to plan spend & revenue for replacing these units now and into the future. • Updated an outdated process to build the Chiller Install Base, increasing the number of accurate records of chiller units sold available to salespeople throughout North America. This dataset contributed to a record high in revenue for retrofit projects involving chillers. • Led ongoing weekly team meetings to ensure all members of the team were aligned to strategic goals, workloads were appropriately balanced, and provided a platform for discussion of overarching issues.

• Project Support Analyst

  • Sep 2014 - Feb 2016

  Responsible for creating and maintaining user friendly reports using Microsoft Access and Excel based upon source data pulled from multiple ERP systems (SAP, Oracle, NxTrend) for the Business Center Accounts Receivable department. Established cash collection targets for the products line of business, while forecasting and bridging expectations with actual results. Handled Invoices, PO requisition, personnel data, and Audit remediation for the AR department while working with Business Center Executives on a variety of projects and reporting. Key Accomplishments: • Lead a project that allowed for integration of the Canadian accounts into a dispute resolution portal, allowing the Canadian side of the business to integrate with our existing policies and procedures.• Created an auditable data set of customer master file changes to allow department heads to ensure appropriate processes were followed to be in compliance with audit findings. • Built Customer Change Smartform that allowed three newly acquired lines of business with separate ERPs to be processed off of one centralized form in accordance with Business requirements.

• Credit Coordinator

  • Jul 2013 - Aug 2014

  Updated and maintained the Customer Master Data for more than 5 separate ERPs used by the entire North American region, while adhering to strict standards for customer data requirements. Reviewed credit information for new and existing customers in order to establish reasonable credit ratings and credit limits for orders. Key Accomplishments• Developed training webinars, documentation and Smartforms utilizing PowerPoint, Excel and Captivate to target known request errors to reduce the submission decline rate by over 10%. • Created file to track & record customer master change requests for a previously untracked new line of business



Regis University

• United States
• Higher Education
• 700 & Above Employee

• Office Assistant - Residence Life Housing & Event Services

  • Sep 2012 - May 2013

  Utilized Microsoft Office and Adobe products to create marketing material for the department, and organized events that provided outreach to the Regis student body. Performed Administrative tasks involving data input, filing, communication with student residents, and maintaining confidential student records. Utilized Microsoft Office and Adobe products to create marketing material for the department, and organized events that provided outreach to the Regis student body. Performed Administrative tasks involving data input, filing, communication with student residents, and maintaining confidential student records.



Axios

• Hostess/Busser

  • Jul 2012 - Nov 2012

  Exhibited multi-tasking abilities by working in multiple departments of the restaurant. Scheduled for other employees during high volume times during the day. Exhibited multi-tasking abilities by working in multiple departments of the restaurant. Scheduled for other employees during high volume times during the day.



The Playhouse Cafe

• Waitress/Bartender

  • Dec 2011 - Feb 2012

  Coordinated customer service arrangements for large events.Worked independently to open and prepare business for the day’s work.Provided service and prepared food and beverage orders. Coordinated customer service arrangements for large events.Worked independently to open and prepare business for the day’s work.Provided service and prepared food and beverage orders.



Regis University

• United States
• Higher Education
• 700 & Above Employee

• Living and Learning Communities (LLC) Office Intern

  • Sep 2010 - May 2011

  Performed administrative tasks involving data input, filing, and communication with residents.Organized events that provided outreach to the Regis student body.Communicated feedback between students and the LLC office.

• Resident Assistant

  • Aug 2010 - May 2011

  Created a welcoming community environment for on campus residents while ensuring safety. Implemented group activities that demonstrated the core values of Regis University.