Internal Sales Coordinator

• Mar 2023 - Present

Since starting as an Internal Recruitment Coordinator, I have held the responsibility of ensuring customers receive a positive and seamless interaction for the quoting, delivery and maintenance of their food packaging machinery. Since starting as an Internal Recruitment Coordinator, I have held the responsibility of ensuring customers receive a positive and seamless interaction for the quoting, delivery and maintenance of their food packaging machinery.

Pilates Instructor

• Feb 2023 - Present

Certified Pilates Instructor

• Aug 2020 - Present

Delivering personalised private and group MAT and Reformer Pilates classes in the Sydney region with a specialisation in pre and post natal care. • Planning and Organisation – Organising a time, safe space, and location for clients to hold class sessions for both individuals, groups, company’s and mum’s and bubs. This including organising a time/ date/ location/ what to bring etc. • Management and Administration – Understanding and complying with safety procedures, conducting risk assessments, gathering client information and lifestyle screens, invoicing clients, communication via email and phone. • Sales and Advertising – Managing all social media accounts, managing online reviews, creating of flyers and social media content, community contact and engagement. • Financial Management – Managing inventory, assets and expenses, creating profit and loss statement, focusing on revenue maximisation. • Communication and Problem Solving – I pride myself on being a clear and effective communicator. Every client will provide a problem and a goal, I see this as my responsibility to create a class plan and solution. This solution will not only aim to support the injury, but also aims to enhance and guarantee safe sessions and recovery for clients. • Education – I have continued my Pilates education through short courses offered by Barre Body, Sydney, such as ‘Pre and Postnatal Pilates’, ‘Meditation and Savasana’, and ‘Injury and Modification’, to ensure I am offering accurate and suitable classes to every client and their personal needs. Pilates effectively activates the correct muscle groups in order to improve one’s balance and posture. The connection of the breath is used in conjunction to enhance the challenge of each exercise which enforced participants to break through mental barriers to reach both their internal and external goals. This allows for a greater sense of accomplishment, development and peace of mind. Show less

Associate Recruitment Consultant

• Oct 2021 - Jan 2023

Working in recruitment for the Life Science’s sector has immensely developed my stakeholder engagement and time management skills. In this company, I work in the Government- Technical department managing contracting government recruitment. Key responsibilities: - Stakeholder management - This includes taking thorough assignment from job briefs to manage client and candidate expectations. I managed candidates through the entire recruitment process, including CV assessment, telephone screening, interview & interview preparation, reference checks and job offer management and providing performance feedback to contractors. - Business Development - I completed telemarketing calls, and networking events to build on client and candidate relationships and raise personal profile within the industry. I also have experience in building talent pools for future assignments as well as generating new leads and referrals. - Business Planning - Experienced in setting targets and budgets which are commercial, motivational, and achievable for my ‘desk’ and contribution to my team. - Administration - Responsible for taking thorough notes during meetings, client briefings and candidate calls to ensure the database is up to date. I am also experienced in preparing On Q cover letters for clients. Show less

Front Office & Operations Supervisor

• Nov 2018 - Sep 2020

During my time at the Sydney Tower Eye, I had the opportunity to work in both Operations (SKWALK) and as the Front Office Supervisor after displaying excellence in my role as a Guest Service Agent. Both roles required a large amount of customer service, thinking on your feet and problem solving. Key responsibilities: • SKYWALK Supervisor: Developed a clear and concise understanding of safety protocols and procedures, creating end-of-night reports, use of Microsoft office, participating in project management, creating daily staff rostering schedule.• Financial Management: Managing budgets and reaching daily and quarterly financial goals, maintaining statistical and financial records, use of excel documents, upselling of products and services for maximum business revenue.• Guest Recovery: Managing and handling guest inquiries, requests and complaints in an efficient, timely and respectful manner to ensure all decisions are made with knowledge and awareness, ensuring the most appropriate outcome is reached. • Team Engagement and Development: Conducting performance evaluations and providing constructive criticism for employee development, upholding daily meetings to sure KPI results are met, task delegation, organising team events and skill building workshops.• Hiring and Training: conducting interviews and inductions, ensuring staff are aware of their roles and responsibilities and feel confident in their position and environment.• Education: Mental Health awareness Training, Leadership Development Program. Show less

Guest Service Host

• May 2018 - Nov 2018

My roles at the Sydney Tower Eye included greeting and welcoming guests to the tower and ensuring their expectations are met. I would throughout my shift to be at all points of contact for the guests. This included ticket sales, understanding front office policies and procedures, running the 4D cinema, selling food and beverages, running and organising guests into the lifts and dealing with customer complaint when required. This role gave me the opportunity to create team engagement, create memorable customer experiences for our guests and understand the importance of being the first point of contact for a guest and an organisation's reputation. Show less

Retail Associate

• Nov 2017 - Feb 2018

White Earth is a retail store specialising in healthy skin products. This was my first job where working I was working independently while completing end-to-end retail sales. Key responsibilities: • Financial Management: Conducting opening and closing procedures, counting the contents of the cash register and EFTPOS, reporting end of day revenue and business status, pricing merchandise. • Sales and Promotion: Help customers find their ideal product tailored to suit their skin condition while ensuring all daily sale targets are met. Upselling products to maximise business revenue, creating window displays to promoting new products. • Organisation: Ensuring the space is clean and organised – every product is in the correct area and regular sanitisation of the checkout desk and displays. I organised invoices management of stock. Show less

Hospitality Worker

• Feb 2013 - Jan 2018

I worked in the food and beverage sector of Hospitality for five years. This hospitality role provided me with the opportunity to learn both front of house and back of house operations. This role also developed my baseline customer service skills, strong work ethic, and a desire to foster and motivate a positive team and work environment. Key Responsibilities: • Training and Supervising: Training new staff members in following and carrying out best practice in food preparation, handling procedures, safe kitchen operations and workplace health and safety. • Back of House: Preparing food, taking phone orders, pizza oven duty, delivering meals. • Front of House: Taking orders, setting tables, waitressing, cleaning and engaging with customers in a timely and efficient manner. Show less

Hospitality Worker

• Nov 2012 - Jan 2013

- Kitchen Hand. - Cleaned and set tables. - Customer service ensuring their experience is positive. - preparing food for head chef. - Kitchen Hand. - Cleaned and set tables. - Customer service ensuring their experience is positive. - preparing food for head chef.