Experience

Inchcape Barbados

• Barbados
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Accounting Officer

  • Feb 2022 - Present

  • Oversee and reconcile the daily cash and sales transactions of the cashiers, ensuring that cash deposit matches the total sales made during their respective shift.• Collaborate with vendors to resolve payment discrepancies, address issues related to unpaid invoices, and ensure timely resolution.• Organize and schedule payment runs, coordinating with internal teams and vendors to ensure timely and accurate payments are made.• Support senior accounting staff during audits by gathering necessary documentation, providing financial reports, and ensuring compliance with audit requirements.• Investigate and address any delays in payment processing, identifying the reasons and implementing solutions to avoid future delays.• Participating in variance analysis to identify discrepancies and ensure accuracy in financial reporting.• Communicating effectively with vendors, clients, and internal stakeholders to resolve payment-related issues. Show less

• Cashier

  • Nov 2018 - Feb 2022

  • Reconcile daily cash and sales transactions, ensuring that cash register balances match the total sales made during the shift.• Verify and reconcile sales transactions with the point-of-sale system to ensure accurate recording of sales revenue.• Handle and resolve any disputes or issues raised by customers regarding payments, ensuring satisfactory resolution.



ICBL

• Barbados
• Insurance
• 1 - 100 Employee

• Operations Support Assistant

  • Jan 2018 - Nov 2018

  • Proactively sought process improvements and service enhancements to optimize operational efficiency and customer experience. • Resolved customer inquiries and complaints promptly, resulting in increased customer service success rates. • Educated customers on billing, payment processing, and support policies to enhance customer satisfaction and understanding. • Implemented forward-thinking strategies to maintain customer satisfaction and continuously improve processes and services. • Proactively sought process improvements and service enhancements to optimize operational efficiency and customer experience. • Resolved customer inquiries and complaints promptly, resulting in increased customer service success rates. • Educated customers on billing, payment processing, and support policies to enhance customer satisfaction and understanding. • Implemented forward-thinking strategies to maintain customer satisfaction and continuously improve processes and services.