Experience

PBI Education

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Education Manager

  • Nov 2023 - Present

  Jacksonville, Florida, United States Since 2001, PBI Education has been dedicated to providing high-quality, clinical and academic based continuing education programs on the topics of: professional boundaries, civility and communication, ethics, medical record keeping, prescribing practices, risk management, and law. The goal of PBI Education’s programs are to equip course participants to become more ethical, safer professionals, demonstrated by increased competence, performance, and an elevated commitment to public safety.



Chicago Public Schools

• United States
• Education Administration Programs
• 700 & Above Employee

• Marketing Project Manager

  • Jul 2023 - Oct 2023

  Chicago, Illinois, United States Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 330,000 students in 600+ schools and employing nearly 36,000 people, most of them teachers. • Scheduled and led marketing planning meetings with business owners • Developed marketing plan recommendations, timelines and budgets • Determined and distributed work assignments to marketing team members • Defined and monitored the content strategy and messaging direction of… Show more Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 330,000 students in 600+ schools and employing nearly 36,000 people, most of them teachers. • Scheduled and led marketing planning meetings with business owners • Developed marketing plan recommendations, timelines and budgets • Determined and distributed work assignments to marketing team members • Defined and monitored the content strategy and messaging direction of projects and campaigns • Provided design feedback, and ensured that creative concepts supported the objectives of the project and were of the highest aesthetic quality • Managed quality assurance reviews and business owner approvals • Created media buying schedules and coordinated ad placements with media outlets • Requested estimates from vendors and coordinated printing and production orders • Coordinated the distribution of marketing materials with the warehouse team

• Program Manager | Knowledge Manager | Knowledge/Senior Graphics Specialist

  • Dec 2007 - Jun 2023

  Chicago, Illinois, United States Project Management • Directed the development of CPS Policies and Rules website scope of redesign which hosts 300+ Board rules and policies which included leading a cross functional team including Policy, Law, Board Office, Marketing, Procurement and Translation Services Vendors • Initiated a pilot program to authorize digital signatures for Back-to-School Student Health & School Forms Booklets due to the COVID-19 Pandemic • Organized special student travel events for iFly, Six… Show more Project Management • Directed the development of CPS Policies and Rules website scope of redesign which hosts 300+ Board rules and policies which included leading a cross functional team including Policy, Law, Board Office, Marketing, Procurement and Translation Services Vendors • Initiated a pilot program to authorize digital signatures for Back-to-School Student Health & School Forms Booklets due to the COVID-19 Pandemic • Organized special student travel events for iFly, Six Flags Great America STEM Days, and CPS Grad Nite • Built out ServiceNow (SNOW) solution for the policy and procedures team in order to manage and track digital workflows for enterprise operations • Collaborated to develop the first Knowledge Management platform (currently the Employee Intranet) to store knowledge and information and collected, created, branded, and shared content internally Communications and Design Projects • Planned, monitored and forecasted the budget for all District-Mandated policy memos, forms, and communications • Facilitated updates to cps.edu in conjunction with Communications and Information and Technology Services (ITS) Web Services (Web Content Author) • Managed all functions and responsibilities for District-Mandated Communications and Policy (25+)/Integrity Memorandums (20), enrollment/registration forms (8) and elementary, high school and miscellaneous diplomas (20,000+) tied to policies and procedures which included ensuring publications reached target audience by state mandated deadlines

• Program Manager | Knowledge Manager | Knowledge/Senior Graphics Specialist (Continued)

  • Dec 2007 - Jun 2023

  • Created, developed and provided graphic design and editorial support for District-Mandated student, parent and school-friendly publications, forms and communications (75+); facilitated the implementation for each communication from start to completion • Initiated and followed-up with Senior Leadership and various central office administrators to review previous fiscal year’s projects for essential edits and acquired approval from respective departments/offices (20+) to ensure readiness… Show more • Created, developed and provided graphic design and editorial support for District-Mandated student, parent and school-friendly publications, forms and communications (75+); facilitated the implementation for each communication from start to completion • Initiated and followed-up with Senior Leadership and various central office administrators to review previous fiscal year’s projects for essential edits and acquired approval from respective departments/offices (20+) to ensure readiness for print of publications and budgeted allocations • Worked jointly with Communications, Office of Language and Cultural Education (OLCE), CPS Warehouse staff, translate and print vendors to set-up, review, revise, and finalize publications that were delivered to 600+ schools, network and central offices • Collaborated with stakeholders to gain insight and data needed to create and develop content appropriate communications relevant to the needs of the schools and administrators • Developed internal and external presentations and publications Program Management • Managed all functions, amended policy, advised on the process, tracked paperwork and provided resources and supports to all stakeholders for the CPS Homeschooling Program • Led all functions, amended policy, advised on the application process, reviewed veterans applications and created diplomas for the Operation Recognition Program Data and Reporting • Managed district-wide Application for Recognition of Schools (ARS) Process and Quarter One (Q1) & Quarter Three (Q3) Parent-Teacher Conference Day Report Card Pick-Up (RCPU) tracking and verifying data until 100% compliance/reporting achieved • Reviewed and approved district-wide one-day, sports/interscholastic competitions, overnight and international student travel requests (200+ per day)

• Professional II | Administrative Assistant

  • Sep 2003 - Dec 2007

  Chicago, Illinois, United States • Streamlined the Board Report process for 500+ Category 1 Elementary School Student Travel Board Reports (International Travel or over $10,000) • Provided graphic design support for publications, brochures, posters and banners among other printed items relating to CPS citywide programs, and initiatives (e.g., school start-up materials, homework policy, attendance/truancy incentives, calendars etc.) • Tracked and maintained record keeping of the 17 Area Instruction Officers Principal… Show more • Streamlined the Board Report process for 500+ Category 1 Elementary School Student Travel Board Reports (International Travel or over $10,000) • Provided graphic design support for publications, brochures, posters and banners among other printed items relating to CPS citywide programs, and initiatives (e.g., school start-up materials, homework policy, attendance/truancy incentives, calendars etc.) • Tracked and maintained record keeping of the 17 Area Instruction Officers Principal Professional Development Meetings, Assistant Principal Professional Development Meetings, New Principal Professional Development Meetings and Office of Elementary Areas and Schools (OEAS) Referrals • Sorted, managed and stored all incoming correspondences by Central Office, Cluster or Area for immediate access including distribution to appropriate units • Communicated effectively with students, parents, community members, administrators and local officials for referral to appropriate administrator



Hamilton Communications

• United States
• Advertising Services
• 1 - 100 Employee

• Junior Designer

  • Jun 2003 - Aug 2003

  Chicago, Illinois, United States • Executed creative concept solutions on a printed surface • Marketed and branded campaigns for various pharmaceutical accounts including Abbott, Arthritis Foundation, Baxter and Organ Recovery

• Student Adjudication Intern

  • Mar 2002 - May 2003

  Chicago, Illinois, United States • Reviewed case opinions/decisions completed by Hearing Officers • Documented court decisions and distributed results to the Board of Trustees, program directors, principals and parents • Developed data entry system for information organization and mail merge • Proofread decision letters and board reports

• Safety and Security Intern

  • Jun 2001 - Feb 2002

  Chicago, Illinois, United States • Processed Identification requests/applications • Created and distributed CPS Identification cards for personnel • Accessed and maintained the Safety and Security database, as needed • Provided security access for appropriate locations, upon request