Experience

RE/MAX Executive

• Real Estate
• 100 - 200 Employee

• Marketing Specialist

  • Oct 2016 - Present



Meritage Homes

• United States
• Construction
• 700 & Above Employee

• Contract and Closing Cooridinator

  • Sep 2014 - 2016

  • Generate weekly and monthly sales reports to include gross sales/cancellations and tracking sales not started reports. • Responsible for the review and processing/distribution of all Purchase Agreements and Exhibits, ensuring accuracy and policy compliance; make daily updates to Sales Force and Enterprise One systems. • Monitor and ensure the sales department is in compliance with all audit requirements. • Track conditional loan approvals required to start home, follow up with Sales Associates regarding buyers that are not in compliance with the contract terms. • Responsible for the initial review of the Design Center paperwork, reconciliation of option deposits, and routing of final paperwork to various departments for processing. Show less



Z. L. Metz Homes

• Huntersville, NC

• Sales Representative

  • Apr 2013 - Apr 2014

  • Participated in meetings about the budgeted closing objectives. • Sent out projected completion date/closing letters for each buyer; scheduled closings and reviewed all HUD-1 closing paperwork`. • Advised Senior Management of potential escrow/closing problems along with proposed solutions. • Provided buyer, lender, title company, mortgage company and construction personnel with the various sales and escrow document including Option Contracts and Amendment Packages; coordinated all closings between builder, customers and closing attorney. • Responsible for all sales and marketing for builder’s program at Vermillion in Huntersville; sold all available homes and 2 model homes in less than one year. • Conducted all Design Center appointments with customers, averaging an upsell ratio of options and designer features of 28%. • Responsible for all pre-settlement walk throughs with customers. • Performed costing for custom homes and custom features. Show less



TempSmart

• Charlotte, North Carolina Area

• Sales Consultant Assistant

  • Apr 2009 - Mar 2013

  •Provided temporary sales assistance to many builder communities in the Greater Charlotte Metro area. •Held many long-term assignments due to my skills. •Provided temporary sales assistance to many builder communities in the Greater Charlotte Metro area. •Held many long-term assignments due to my skills.



Shaw Power Technologies Inc

• United States
• Construction

• Administrative Assistant

  • Feb 2007 - Mar 2009

  •Provided all administrative support for 3 Directors, 4 Managers and 7 Engineers. •Created and formatted reports and proposals. •Provided basic training for new employees. •Made travel arrangements and processed expense reports. •Arranged work visas for employees assigned to Canada. •Provided all administrative support for 3 Directors, 4 Managers and 7 Engineers. •Created and formatted reports and proposals. •Provided basic training for new employees. •Made travel arrangements and processed expense reports. •Arranged work visas for employees assigned to Canada.



Apple One and Quick Soloutions

• Charlotte, NC

• Receptionist/Administrative Assistant/Office Manager/Project Manager

  • 2005 - 2008

  • Administered all operational office functions, overseeing five office employees and 24 Information Technology consultants. • Managed a large group of call center operatives, including training and producing progress spreadsheets for all clients on a daily basis. • Wrote and edited reports, proposals and memorandums. • Performed reception and human resource responsibilities. • Administered all operational office functions, overseeing five office employees and 24 Information Technology consultants. • Managed a large group of call center operatives, including training and producing progress spreadsheets for all clients on a daily basis. • Wrote and edited reports, proposals and memorandums. • Performed reception and human resource responsibilities.



Beazer Homes

• United States
• Real Estate
• 700 & Above Employee

• New Home Information Manger

  • 2005 - 2005

  • Performed research and communication responsibilities for all Internet customer leads, including writing templates for responses to customer inquiries for information via email and phone. • Created reports and spreadsheets to track Internet leads, sources, and quality. • Position was eliminated due to downsizing of the division in Charlotte. • Performed research and communication responsibilities for all Internet customer leads, including writing templates for responses to customer inquiries for information via email and phone. • Created reports and spreadsheets to track Internet leads, sources, and quality. • Position was eliminated due to downsizing of the division in Charlotte.



K. Hovnanian® Homes

• United States
• Real Estate
• 700 & Above Employee

• Sales Representative

  • 2002 - 2005

  • Took a community that averaged less than 1 sale per month and created a top producing community averaging 6 sales per month, generating 6.5 million in sales in 2003. • Mastered 3 different product lines which included 32 different floor plans in 1 year. • Performed market research and analyzed competition, recommended changes in the product offering resulting in improved sales and increased profit margins. • Trained new Sales Representatives on reading blueprints and site plans, understanding the stages of construction, working with a variety of financing programs, and on sales and customer service techniques. Show less



The Associates/CitiCapital Relocation

• Washington DC

• Sr. Relocation Specialist/Sr. Appraisal Analyst

  • 1997 - 2001

  • Performed all aspects of the guaranteed home sale process, from initiation to acquisition, for the relocation of government and corporate transferees. • Received 94% good to excellent customer service evaluations while maintaining a 67% outside offer ratio. Company averages were 82% and 54%, respectively. • Was solely responsible for the RJ Reynolds corporate account. • Reviewed employee relocation appraisals (ERC appraisals) for logic and accuracy, specializing in risk analysis of special and/or high risk properties. • Wrote all formal communication from the Vice-President of Resale to clients and Client Service Managers. • Earned my CRP designation. Show less



Brookfield Homes, Prudential Preferred Properties, K. Hovnanian Companies, Ryan Homes

• Northern Virginia

• Sales Representative

  • 1988 - 1997

  • Performed all aspects of home sales, including marketing, qualifying customers, realtor relations and negotiating contracts. • Trained new sales representatives, opened new communities and conducted seminars to educated customers and clients in the home buying process. • Performed feasibility studies to determine viability of entering new markets and presenting new products. • Consistently sold above quota, generating 459 sales totaling $58 million in 9 years. • Performed all aspects of home sales, including marketing, qualifying customers, realtor relations and negotiating contracts. • Trained new sales representatives, opened new communities and conducted seminars to educated customers and clients in the home buying process. • Performed feasibility studies to determine viability of entering new markets and presenting new products. • Consistently sold above quota, generating 459 sales totaling $58 million in 9 years.



Realty World Advertising Fund Corporation

• Northern Virginia

• Communications Coordinator/Assistant Editor

  • 1986 - 1988

  • Provided corporate communications function to 1,600 member brokers. • Assistant Editor of bimonthly corporate publication. • Created, developed and implemented public relations programs, seminars and other assigned projects. • Provided corporate communications function to 1,600 member brokers. • Assistant Editor of bimonthly corporate publication. • Created, developed and implemented public relations programs, seminars and other assigned projects.