Experience

DocASAP

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Operations Associate

  • Jun 2015 - Present

  • Translates client scheduling parameters into deliverables • Documents, recommends, tests and verifies technical and workflow improvements to DocASAP and partner web sites • Helps determine company best practices by writing technical training and procedural documents • Fosters engagement and develops relationships between DocASAP and clients • Monitors phone, chat, and email services to assist DocASAP users • Assists in day-to-day client appointment management • Translates client scheduling parameters into deliverables • Documents, recommends, tests and verifies technical and workflow improvements to DocASAP and partner web sites • Helps determine company best practices by writing technical training and procedural documents • Fosters engagement and develops relationships between DocASAP and clients • Monitors phone, chat, and email services to assist DocASAP users • Assists in day-to-day client appointment management



Teaching Assistant Program in France USA

• United States
• Primary and Secondary Education
• 200 - 300 Employee

• Teaching Assistant

  • Oct 2014 - May 2015

  • Works with high school students at Lycée Polyvalent Les Lombards in Troyes, France • Conducts 12 hours of class each week with all levels of high school students • Prepares conversational and written group activities • Serves as a "native speaker" resource for students and faculty • Facilitates weekly extra-curricular English Club • Assists in weekly English lessons for faculty and staff members • Works with high school students at Lycée Polyvalent Les Lombards in Troyes, France • Conducts 12 hours of class each week with all levels of high school students • Prepares conversational and written group activities • Serves as a "native speaker" resource for students and faculty • Facilitates weekly extra-curricular English Club • Assists in weekly English lessons for faculty and staff members



National Park Service

• United States
• Government Administration
• 700 & Above Employee

• Internship - STLPG & HABS/HAER/HALS

  • Mar 2014 - May 2014

  STLPG - State, Tribal, Local Plans & Grants Division • Assisted with Tumblr and Facebook promotion posts for the division, including research on Save • America's Treasures Grants and the history of the National Park Service • Entered new Certified Local Government (CLG) records into the national database HABS/HAER/HALS - Historic American Buildings Survey, Historic American Engineering Record, Historic American Landscapes Survey • Washed, cleaned, scanned, and edited in photo negatives in photoshop for transmittal to the Library of Congress Show less



University Information

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Information Desk Assistant

  • Sep 2012 - May 2014

  • Provided directional and factual information for patrons of George Mason University • Utilized University Information’s online resources and database in order to assist patrons • Empowered students to use university resources to their benefit • Provided directional and factual information for patrons of George Mason University • Utilized University Information’s online resources and database in order to assist patrons • Empowered students to use university resources to their benefit



Fluent Grp

• India
• IT Services and IT Consulting
• 500 - 600 Employee

• Tour Promoter - Microsoft Windows 8 Campus Tour

  • Sep 2013 - Oct 2013

  Promoted the Windows 8 program on George Mason’s Campus Utilized marketing materials in order to raise awareness of the Windows 8 Tour Recruited reliable, enthusiastic, trusted friends and fellow students to staff the kiosk Worked at the kiosk and encouraged students to trial Windows 8 products Promoted the Windows 8 program on George Mason’s Campus Utilized marketing materials in order to raise awareness of the Windows 8 Tour Recruited reliable, enthusiastic, trusted friends and fellow students to staff the kiosk Worked at the kiosk and encouraged students to trial Windows 8 products



Splendora's Gelato

• United States
• Restaurants

• Sales Associate

  • May 2012 - Aug 2013

  Acted as a customer service representative, preparing coffee drinks and scooping gelato for patrons Worked as a cashier and aided in the cleaning and upkeep of the store Acted as a customer service representative, preparing coffee drinks and scooping gelato for patrons Worked as a cashier and aided in the cleaning and upkeep of the store



Fairfax County Republican Committee

• Defense and Space Manufacturing

• Intern

  • Jan 2012 - May 2012

  Conducted telephone solicitation questionnaire calls Gathered petition signatures Conducted telephone solicitation questionnaire calls Gathered petition signatures