Lauren B.
Client Success Analyst at Interlaced.io- Claim this Profile
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Bio
Jon Brown, EMBA
Lauren was an amazing addition to our team. One of the biggest challenges we faced with our clients was communicating effectively, as an expert communicator Lauren helped spearhead and created a comprehensive communication strategy for our clients by building out our knowlegebase, created a comprehensive client communication program around a variety of technical concepts that was critical to our success. Lauren also was willing to do just about anything which made her a flexible and invaluable member of our team.
Jon Brown, EMBA
Lauren was an amazing addition to our team. One of the biggest challenges we faced with our clients was communicating effectively, as an expert communicator Lauren helped spearhead and created a comprehensive communication strategy for our clients by building out our knowlegebase, created a comprehensive client communication program around a variety of technical concepts that was critical to our success. Lauren also was willing to do just about anything which made her a flexible and invaluable member of our team.
Jon Brown, EMBA
Lauren was an amazing addition to our team. One of the biggest challenges we faced with our clients was communicating effectively, as an expert communicator Lauren helped spearhead and created a comprehensive communication strategy for our clients by building out our knowlegebase, created a comprehensive client communication program around a variety of technical concepts that was critical to our success. Lauren also was willing to do just about anything which made her a flexible and invaluable member of our team.
Jon Brown, EMBA
Lauren was an amazing addition to our team. One of the biggest challenges we faced with our clients was communicating effectively, as an expert communicator Lauren helped spearhead and created a comprehensive communication strategy for our clients by building out our knowlegebase, created a comprehensive client communication program around a variety of technical concepts that was critical to our success. Lauren also was willing to do just about anything which made her a flexible and invaluable member of our team.
Experience
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Interlaced.io
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United States
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Information Technology & Services
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1 - 100 Employee
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Client Success Analyst
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Feb 2023 - Present
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Interlaced.io Washington D.C.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Account Coordinator
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Mar 2022 - Feb 2023
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COMPU-DATA International, LLC
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Project Support Specialist
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Jan 2022 - Mar 2022
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Starbucks
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United States
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Retail
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700 & Above Employee
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Barista
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May 2017 - Jan 2022
- Tackled low customer-connection scores by developing a new customer recognition approach, which raised customer connection scores by 10 points. - Streamlined new hire training processes by creating store operation training resources. This solved the store's disparate training program. - Tackled low customer-connection scores by developing a new customer recognition approach, which raised customer connection scores by 10 points. - Streamlined new hire training processes by creating store operation training resources. This solved the store's disparate training program.
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Education
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Arizona State University
Bachelor's of Science, Information Technology
Community
